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Warehouse Administrator

2 months ago

Wisbech, United Kingdom Knowles Logistics Full time

Job Title: Warehouse Administrator

Location: Wisbech

Salary: To be confirmed at Interview - £12.20 per hour

Job type: Full Time, Permanent. Hours - Monday to Friday, 9.00 - 18.00

Permission to work in the UK (required)

About us:

Knowles Transport are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. We provide the infrastructure and scalability of a multi-national third-party logistics company combined with the flexibility, agility and dedication to customer care of a family-run business.

The Main Purpose of the Role:

  • To be a key part of the warehouse administration team and to support the Area Managers and Warehouse Manager in the smooth running of the entire warehouse function.
  • To ensure all business requirements and customer requests related to administrative activities are carried out in full as required.
  • To ensure accuracy and availability of stocks within the warehouse by following all operational processes and procedures correctly relevant on the Warehouse Management System (WMS).
  • To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business.

Requirements:

  • Excellent verbal communication skills and the ability to communicate effectively with customers and
  • Excellent written, numeracy and accurate data entry skills.
  • Good time keeping and highly organised.
  • Ability to multi-task and work in a fast-paced environment.
  • Computer literate with a willingness to learn new systems and processes.
  • Be motivated and practical-thinking.
  • Strong Team Player with good interpersonal skills.
  • Must have own transportation to work.

Desirable Skills / Experience:

  • 1 years' experience of working in a warehouse environment.
  • Flexibility and willingness to work overtime when needed.
  • Understanding of inbound / outbound supply chain processes.

Accountable KPI's:

  • Customer Service - To ensure all paperwork is processed with accuracy.
  • Escalate and resolve any receipt or delivery queries.
  • Ensure all documentation is processed within 24 hours of receipt.

Key Accountabilities:

General Duties;

  • Highlighting the need for labour for any re-work required (if applicable to site).
  • Allocating booking slots for the inbound diary when booking requests are received.
  • Prepare goods in notes and labels in advance for next days' deliveries.
  • Print and scan any paperwork for relevant internal and external customer use.
  • Assist with checking and labelling of inbound loads (if applicable to site).
  • Build and allocate loads on Roadrunner.
  • Complete all inbound and outbound system transactions in a correct and timely manner.
  • Supporting with customer visits and be approachable to answer any questions.
  • Raise and complete any transfer orders as needed.
  • Follow up any delays of inbound deliveries and escalate any issues as needed.
  • Follow up any transport delays of outbound collections and escalate any issues as needed.
  • Escalate any delays with order picking to avoid collection delays or failures.
  • Archive and store paperwork at COP each week ensuring it is available and audit ready if requested.

Communication;

  • Cross functional contact to resolve any queries or problem that may arise.
  • Responding to and dealing with both internal and external customer communication by email and telephone and in person.
  • Provide any performance data and KPI's to the management team as requested.

Teamwork;

  • Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics Ltd teams.
  • Provide ASH cover (absence, sickness and holiday) as required by the business.
  • Assist the warehouse operatives with any queries.

Health & Safety;

  • Maintain compliance with the site H&S standards at all times.
  • Attend relevant training courses.
  • Maintaining a clean and safe working environment by performing general housekeeping where necessary.
  • Ensure that all lifting and moving of products are carried out in accordance with manual handling procedures.
  • Support the safety culture by completing near miss forms when a relevant observation is made.

Please click on the APPLY button to send your CV for this role.

Candidates with experience of; Administration, Administrator, Customer Service, Office Administration, Goods In, Goods Out, Import, Export, Data Entry, Database, SAP, Logistics, Logistics Administration, Transport, Transport Administration, Logistics Coordinator, Warehouse, will also be considered for this role.