ClaimCenter Business Analyst Lead

3 days ago

Guildford, United Kingdom Tata Consultancy Services Full time

Ready to utilise your Guidewire ClaimCenter skills?

Join us as a ClaimCenter Business Analyst Lead for the Configuration Stream.


Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.


  • Build and maintain a team of high-performing individuals.
  • Gain exposure to innovative technology.
  • Be part of an exciting team who challenge themselves every day.


The Role

As a Business Analyst Lead for the large Guidewire ClaimCenter transformation program you will support many of the biggest brands in the UK. You will gather requirements for the Guidewire ClaimCenter Configuration workstream and reporting. You will work with customers and identify opportunities to support their strategy and improve their processes across functions.



Key responsibilities:

  • Define target business requirements including high-level process flows, business rules, documents and user interface changes with focus on overall business flows, screens, and rules.
  • Understand customers business objectives & impacted areas for transformation.
  • Understand and validate as-Is processes, KPIs and relevant metrics and define Target state operating model, processes & key performance indicators.
  • Identify & agree areas of configuration in Guidewire OOTB.
  • Create product rollout and data migration strategy.
  • Assist in change management strategy.
  • Assist in Business Case preparation.
  • Proficiency in requirement management tools like Jira and Confluence.
  • Understand Agile methodologies (Scrum, Kanban)
  • Knowledge of process modelling techniques. Documentation and visualization skills (UML, Miro)


Your Profile

Key skills/knowledge/experience:

  • Extensive experience with Guidewire.
  • Experience in leading requirements stream in a ClaimCenter implementation.
  • P&C Industry Certification.
  • Strong customer facing skills.


Good to have:

ACE / Professional Certified Guidewire Professional preferred.



Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.


Diversity, Inclusion & Wellbeing

At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.

You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).

We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs.


If you are an applicant who needs an accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at elena.cioaca@tcs.com with the subject line: “Adjustment Request”.



Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.

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