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Change Analyst

2 months ago

London, United Kingdom ITS Recruitment | ITS Works Full time

The firm is seeking a dynamic and passionate Change Analyst to work closely with the Change Manager, leading IT transformations and making a significant impact in the business.


This is a new role to support the growth of the IT Function.


What You’ll Do:


  • Lead the Charge: Chair weekly Change Advisory Board (CAB) meetings, ensuring all Requests for Change (RFCs) are accurate and compliant.
  • Be the Change Agent: Collaborate with diverse teams to ensure smooth IT transitions, optimising processes, and driving continuous improvements.
  • Own the Process: Support release management activities and champion ITIL-aligned processes for efficiency.
  • Document & Deliver: Review and document change requests, securing necessary approvals.
  • Innovate & Implement: Play a key role in rolling out internal change management tools.


What You Bring:


  • Experience that Counts: 3+ years in a similar role, ideally in a dynamic, multi-site environment.
  • ITIL Expertise: Background in ITIL, with a focus on process improvement.
  • Communication & Organisation: Ability to manage projects under pressure.
  • Tech-Savvy Edge: Familiarity with industry-specific tools, with a willingness to learn and adapt.


Why Join Us?


  • Make a Global Impact: Influence the success of worldwide IT operations.
  • Collaborative & Innovative Culture: Be part of a team that values fresh ideas and continuous growth.
  • Exciting Challenges Ahead: A rewarding journey with new challenges every day.
  • Diversity & Sustainability: Help us do our part in protecting the environment and addressing discriminatory behaviour.


Ready for the challenge? Apply now with your CV.