Administrator (Hull & Grimsby)

5 days ago


Hull, United Kingdom Target Housing Full time

To assist in supporting Target Housing team to achieve the organisational objectives. Further to provide support to ensure the efficient functioning of the Hull and Asylum Services.Specific Be a first point of contact to referring agencies & clients.Input client data onto Omni ledgerLiaise closely with external agencies.Arrange contractor accessDevelop an approach to signposting individuals to other housing providers & develop a rapport & professional relationship with those providers.Ensure all correspondence is consistent and uniform produced to a high professional standard and in-line with Supporting People quality framework.Follow equality of opportunity approach to managing accommodation waiting lists ensuring Fair Access Policy is followed.To attend the weekly team meetingComplete spreadsheets for contractual requirementsAny other duties deemed as appropriate and agreed with Service ManagerGeneralBe first point of contact for the organisation with customer focus in mind. Respond to telephone queries & enquiries take messages update database accordingly and welcome sign-in visitors.Create and development forms and databases as required in order to develop office systems & increase organisational efficiency.Record relevant information in database and produce reports from database as required.Assist with office duties as directed & day to day office functioning.Attend meetings & produce minutes of the meetingMaintain office stock & process stationary order.Participate in implementing appropriate Quality Assurance Systems.Prepare evidence in readiness for any inspections and annual organisation self assessment.Attend relevant training and meetings as directed by Service ManagerDevelop skills in Omni (internal database)Take responsibility to ensuring all electrical & technical equipment & components are fully functioning. i.e. photocopier fax & telephones etcSupport the team in resolving IT issues/problems liaise with external IT Support Service.Operate ring-around procedure for Target staff.First point of contact for phone callsMeet and Greet Visitors/TenantsAllocate incoming & sort outgoing mailPerson SpecificationsFamiliar with the use of Word Excel Publisher PowerPoint and database systemsPossess excellent communications skills both written & verbal.Hold knowledge of administration systemsExperience in office administrationAbility to liaise with diverse range of peopleAbility to establish and maintain effective strategic relationshipsMinute-taking experience.Ability to demonstrate a level of flexibility in order to respond to demands and timescalesAbility to work as part of a team to contribute to set objectivesWillingness to undertake further training and development as necessary.CompetenciesCustomer Focus (Critical)Planning and Organising (Critical)Communication & Influencing (Critical)Commitment and Drive (Very Important)Analytical Thinking (Very Important)Team Work (Very Important)Integrity (Important)Confidence and Judgment (Important)Technical (Important)Required Experience:Unclear Seniority Key Skills Hadoop,Microsoft Windows Server,Windows,Apache,Linux,SAN,Shell Scripting,System Administration,Administrative Experience,Scripting,Oracle,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1


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