Senior Administrator

2 weeks ago

Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

An exciting opportunity has arisen for an enthusiastic, flexible and motivated person to join the Humber Diabetic Eye Screening Programme as a Senior Administrator. The successful applicant will work with the Diabetic Eye Screening team supervising a team of administrative staff undertaking appraisals, supervision, training and development of band 2 staff. You will be responsible for allocating and supervising administration tasks delegated to other members of the administration team.

We are looking for individuals with a passion to work in a health care setting, those with a 'can do' attitude and importantly due to the nature of the work people who have a flexible approach to working.

Be responsible for providing administrative support to the programme dealing with the booking of clinics and appointments, providing a professional service to patients over the telephone, liaise with GP’s and other external clinical colleagues and other administrative roles as required. Attention to detail is vital and the ability to follow strict information governance procedures.

The successful applicant needs be able to confidently and competently work under pressure dealing with a large workload in a busy office. An excellent telephone manner is required as the post holder is the point of contact for patients. The role also requires occasional face to face contact with patients.

The post holder would be required to work towards and complete an Administration Qualification in Diabetic Eye Screening within 6 months of appointment to post.

The Trust is undergoing service transformations and review, therefore there may be a requirement in future for weekend work.

Applicants must be able to demonstrate excellent interpersonal, communication and team working skills, together with an ability to prioritise workload and work flexibly under pressure to achieve deadlines.

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

**HUTH has two main sites**: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £800 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

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