Receptionist

We are a full-service law firm based in Middlesbrough serving clients throughout the UK and further afield. We have an outstanding reputation for delivering high-quality advice with exceptional personal service.With a history stretching back over 30 years we recognise the importance of the contribution that businesses like ours should and can have to the local community and we therefore encourage our employees to get involved and give back to the local community in which we live and work.Our vision is to set the standard for legal excellence & deliver justice for the people and in doing so to become the law firm of choice & champion of the community for businesses organisations and individuals. To meet our vision and deliver an outstanding service we employ individuals who understand our clients needs and take pride in what they do and how they do it. Our values go to the heart of the firm. They define who we are and how we work. By remaining true to our values we will achieve our vision. This is what we value most:Teamwork we trust and respect one another. We see strength in our diversity as individuals and as a practice. We achieve the best outcomes for clients when we work collaboratively recognizing and respecting the different perspectives that we bring.Excellent Client Service We take the time to truly understand our clients needs and aim to provide practical tailored and commercial solutions not just options to help them achieve their goals.Professionalism We work to the highest professional and technical standards acting with the upmost integrity at all times. We are fiercely proud of our reputation as a trusted adviser to our clients often over several generations and continually strive to ensure that our clients interests come first and foremost.Our People We work together to create an open supportive and friendly working environment where our people feel valued can develop their careers and achieve their professional ambitions. If this sounds like a vision you would like to be a part of our values resonate with your own personal values and you meet the requirements of the role described wed be delighted to hear from you. Are you a confident and professional people person with a passion for creating positive first impressions Were looking for a receptionist to join our friendly and dynamic team. As the first point of contact for clients visitors and colleagues youll play a key role in delivering a welcoming seamless and professional experience.About the Role:This is more than answering phones and greeting guests youll be the central hub of our office environment helping everything run smoothly. From coordinating meeting rooms and managing office supplies to supporting internal operations and onboarding new staff no two days are the same. This role is full time Monday to Friday based at our head office Newham House. Key ResponsibilitiesBe the warm professional welcome for all clients visitors and colleaguesManage the reception area and meeting rooms tidy presentable and ready to impressHandle incoming calls and direct enquiries to the right peopleOrganise meeting room bookings and assist with refreshmentsCarry out essential admin duties: mail sorting filing photocopying and stock replenishmentCoordinate office maintenance and liaise with service providersSupport new staff inductions and ensure a smooth welcoming onboarding experienceProvide cover at other local office sites as and when neededAlways maintain confidentiality and handle sensitive information with careWhat Were Looking ForEssential:Previous experience in a receptionist or front of house roleStrong communication and interpersonal skills with a client focused attitudeProficiency in Microsoft OfficeHighly organised proactive and detail orientedGCSEs or equivalent in English and MathsDesirable:Experience in a professional or legal services environmentFamiliarity with case management systemsLevel 3 qualification in Business Admin or Customer ServiceWhat we will offer in returnCompany pension scheme33 days annual leave inclusive of bank holidaysProfessional membership paymentsProfessional developmentEmployee referral schemeChristmas Savings ClubNotable day treatsCompany events throughout the year Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Full Time Experience: years Vacancy: 1