Customer Service Advisor

4 weeks ago

London, United Kingdom Howells Solutions Limited Full time

Customer Service Advisor - Social Housing Sector Based in Billericay Full-Time, permanent £26,500 - £27,500 per annum Are you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order to develop your career? If so, we can help you We are working with a leading contractor to recruit a proactive Customer Service Advisor based in Billericay. You will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. You will be working as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents. Key responsibilities include: Respond to all customer calls/email enquiries and adhere to targets and objectives set Take customer repair orders, obtaining full repair information and complying with data protection checks where required, accurately diagnosing repairs and making appropriate and relevant appointments in accordance with policy, practice and KPI targets. Plan & dispatch works to delivery staff, ensuring they have the correct skill-set to ensure a first-time fix. Monitor progress on jobs, communicating with customers/stakeholders where required. Accurate record keeping Liaise with other departments where necessary to ensure positive expected outcomes are obtained Undertake other administrative tasks as directed by the Team Leader/ Manager The successful candidateMUSThave IT skills, customer service skills and the ability to work well under pressure. You must also have experience in working in a call centre environment. You will be working for a modern, forward thinking business that believe the strengths, skills and personalities of their people are the key to the company's success. If you're interested, please apply online now, or call Lucy on 07943 388003 for more informationTPBN1_UKTJ

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom British Gas - Customer Service Full time

    Join us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...

  • Customer Service Assistant

    2 weeks ago

    London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Customer Service Advisor

    2 days ago

    London, United Kingdom WINNOVATION SERVICE LTD Full time

    As a rapidly growing company, we are looking for a dedicated and enthusiastic Customer Service Advisor to join our dynamic team. If you are passionate about helping people and thrive in a fast-paced environment, this is the role for you! **Responsibilities**: - Assist customers with inquiries, complaints, and technical issues in a timely and professional...

  • Customer Services Advisor

    4 weeks ago

    London, United Kingdom Job Switch Ltd Full time

    Toanswercallsfromcustomers,usingourCallCentretechnologies. Toansweremailsfromcustomersusingdigitalemailtechnology. To listen attentively to customer requirements asking pertinent questions to establish facts in orderto gainafull understanding of thecustomersneeds. To maintain customer service standards by answering customers telephone calls and emails,...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Residential Management Group Full time

    **Customer Service Advisor - Full Time Permanent - 37.5 hours** **Salary: £19,000 increasing to £19,500 after 6 month probation period and to £20,000 after 1 year service** **Monday - Friday **9am to 5.30pm** **Location: Westminster, London, SW1P 1AF (This role is fully office based)** RMG are an industry leader within the Property Management sector and...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Utility Collections Ltd Full time

    Customer Service Advisor Poulton-le-Fylde, FY6 8JX (office based) Salary £27,000 to £28,500 Working hours: Monday to Friday 9am – 5pm 24 days annual leave + Bank Holidays What's in it for you? Full training and ongoing development Join a growing, dynamic, and supportive team Be part of a scale-up business making a real difference in the energy sector...

  • Customer Service Advisor

    1 week ago

    London, United Kingdom Blaze Marketing Full time

    We are looking for a Customer Service Advisor with strong communication skills to work within our team in London. A successful applicant will be able to work as part of a growing team and gain experience in dealing with customers and problem solving. Role Specifics: You will be representing fortune 100 & 500 companies and helping grow their customer...

  • Customer Service Advisor

    3 days ago

    London, United Kingdom Blaze Marketing Full time

    We are looking for a Customer Service Advisor with strong communication skills to work within our team in London. A successful applicant will be able to work as part of a growing team and gain experience in dealing with customers and problem solving. Role Specifics: You will be representing fortune 100 & 500 companies and helping grow their customer...

  • Customer Service Advisors

    1 week ago

    London, United Kingdom Hireonline Full time

    **Customer Service Advisors - London** - £25,000 - £30,000 per year **Benefits**: - Staff discounts on a wide range of products - Opportunities for professional development and career advancement - Work in a lively and inspiring atmosphere surrounded by beauty and fashion **Hours** - Full Time **The role of Customer Service Advisors**: - Assisting...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Admiral Full time

    My client is a very popular UK fashion brand! They have multiple stores all over the UK, and are also operating successfully online. They are currently looking for an experienced Customer Service Advisor to go into their head office in London, 5 days a week to assist their online shoppers. The ideal Customer Service Advisor will have at least one years'...