Membership Services Manager

2 months ago


Hounslow, United Kingdom Lampton 360 Full time

About the Job

As a Membership Services Manager, you will drive member retention and deliver strong customer service within Heston Pools and Fitness as well as acting as a duty manager for the leisure centre 2 shifts a week.

You will be an ambassador for Lampton Leisure and be expected to lead from the front, motivate and inspire your team to deliver excellent results, whilst improving guest services and guest satisfaction that will see repeat business, excellent reviews and recommendation. The successful applicant will have great communication, teamwork, leadership, analytical skills, and a keen interest in the leisure industry.


Key Responsibilities include:
  • Deliver great customer services over telephone, email, live chat and in person.


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