Customer Service Coordinator

2 weeks ago


Coleshill, United Kingdom Penns Recruitment Full time

Customer Service CoordinatorColeshillUp to £23,000 + BenefitsOur client is a highly successful and established Facilities Management company who maintain many different sites nationwide. They are currently looking to recruit a Customer Service Coordinator to complete the team.This job involves the following. * Raising jobs and allocating them to engineers. * Raising Purchase Orders and ordering materials for jobs. * Scheduling work days/ week in advance calling for geographical skills to understand which jobs tie together. * Booking in Planned Maintenance jobs. * Supporting the account managers, you will maintain projects, ensuring they run smoothly to completion. * Answering calls from engineers, clients and account managers confidently and being able to assist with any queries. * Responding & sending emails in a professional and helpful manner.You will need to be able to work as part of a team and be organised to look after many open jobs simultaneously. You will be confident in your ability to work under pressure, able to prioritise your workload whilst supporting colleagues.Hours: Monday – Friday 8am-5pm with one hour for lunch


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