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Customer Service Advisor
4 months ago
An exciting role has become available to work with our client, a leading nationwide service provider. This is a fantastic opportunity for somebody looking for a first step in their career. Our client is keen to support you with your career progression. This role is a permanent, full time position and is on site - based in Chandlers Ford. Key benefits for the Customer Service Advisor:23 days holiday plus bank holidays, rising to 28 daysDiscounts and savings hubHealthcare cash planCycle to work schemeRobust Employee Assistance ProgrammeKey skills/experience for the Customer Service Advisor:Outstanding communication skills both verbal and writtenAble to work under pressure in a fast-paced, ever-changing environmentAn eye for detail, taking pride in your work and willing to go the extra mile to ensure qualityKey accountabilities for the Customer Service Advisor:Answering incoming calls, ensuring excellent customer service throughoutLogging customer call outs into the company's service systemUpdating and maintaining customer recordsBuilding rapport with customers by being professional, helpful, and flagging any customer concerns with the teamPlease apply for the Customer Service Advisor role as directed