Customer Service Manager

7 days ago

Staffordshire, United Kingdom Autosmart International Full time

Autosmart International is a British manufacturer with ambitious growth plans. The market-leader in our sector were gearing up for an exciting phase of expansion across European markets including France Germany and the Netherlands. If you are a multilingual Customer Service Manager looking for an opportunity to utilise your language skills AND be a part of something truly unique why not consider joining team AutosmartAn experienced Customer Service Manager hands-on innovative and adaptable you lead from the front. With a natural flair for motivating and inspiring a world-class team youll use your exceptional communication and relationship-building skills to ensure your team delivers only gold star customer service to our franchisees national account customers and consumers while your expertise in customer-focused projects will help drive improvements in all business areas.What our team says about us:I have been with the Autosmart customer service team for over fifteen years and really enjoy the close relationships I have developed with our franchisees. Every call is different which makes every day a new experience. The team I work with are really friendly and all of us have the needs of our franchisees and our customers at the heart of everything that we PerrinsYou will: Be the voice of the customer and help shape the customer service strategy and vision Motivate lead and inspire a team to deliver excellent customer service to the agreed KPIs Coach guide and develop your team through SMART objectives and PDPs Implement new processes and drive change through projects to improve the customer experience Work cross functionally with colleagues to achieve business objectivesWhat you will bring: Native-level fluency in French (C1-C2) and German (B2-C2) A passion for customer service and hitting the SLAs An inspirational and motivational leadership style Degree level qualification or equivalent in leadership Degree level qualification or equivalent in leadership Project management and excellent organisational skillsWhat we can offer you: Salary of up to 40000 depending on experience. Tell us more about your salary expectations 25 days holiday plus bank holidays Non-contributory private health care Generous contributory pension scheme Life insurance at three times salary A collaborative and supportive working environment Companywide training programme to develop key skills Employee assistance programme Staff purchase scheme take home products for FREEApply todayScreening for successful candidates will commence without delay so if you feel this could be your next role apply NOW using the apply button and uploading your CVPlease visit our website to find out more about our Recruitment Privacy PolicyRequired Experience:Manager Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full Time Department / Functional Area: Customer Service Experience: years Vacancy: 1

  • French & German Customer Service Manager

    5 days ago

    Staffordshire, United Kingdom Euro London Appointments Full time €40,000

    Job Title: Customer Service Manager (French & German)Location: Lichfield must live within a 45-minute commute and have own transportContract: Full-time, PermanentHours: 8:30am 5:00pm (Mon Thu), 8:30am 4:45pm (Fri)Salary: £40,000 per annumTravel: Occasional travel to sales meetings (around 3 times per year, including potential international travel) A leading...

  • Customer Service

    2 weeks ago

    Staffordshire, United Kingdom Robert Walters Full time

    A leading manufacturing business based in Leek are looking for a Customer Service & Logistics Supervisor to join their team. As Customer Service & Logistics Supervisor you will be responsible for managing customer relationships by engaging with key stakeholdersto drive OTIF. This role requires a customer centric mindset and excellent stakeholder...

  • Customs Manager

    7 days ago

    Staffordshire, United Kingdom Finning Full time

    Company:Finning (UK) LtdNumber of Openings:1Worker Type:PermanentPosition Overview:Finning is the worlds largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. Were looking for a Customs Manager to join our team.Job Description:The Customs Manager will be a trade compliance expert with...

  • Customer Service Manager

    5 days ago

    Newcastle-under-Lyme, Staffordshire, United Kingdom Morrisons Full time

    We Make Morrisons... From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own...

  • Customer Service Manager

    5 days ago

    Newcastle-under-Lyme, Staffordshire, United Kingdom Morrisons Full time

    We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own...

  • Sales and Customer Service Assistant

    1 week ago

    Staffordshire, United Kingdom Jewson Full time

    **The Role - Part time - 30 hours** At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you are well organised, you put your customer first,and you want to know what it's like to work for a top employer that...

  • Customer Service Advisor

    23 hours ago

    Staffordshire, United Kingdom EU Automation Full time

    **The Opportunity** We are currently looking for a proactive thinking Customer Service Advisor. We strongly believe in a career where you can express yourself and love where you work and promote an atmosphere where proactivity is key, we look to go the extra mile. We want our customers to return, so we keep them at the centre of what we do. You will be...

  • Customer Marketing Manager

    7 days ago

    Staffordshire, United Kingdom Pitch Full time

    **Customer Marketing Manager** **Staffordshire - 3 days office/2 days home** **£35,000 - £40,000** Pitch is working exclusively with an interiors business who are going through a really exciting period of growth. They are looking to hire two Customer Marketing Managers for their team. The role requires you to increase distribution, market-share and...

  • Mandarin Speaking Customer Service Representatives

    7 days ago

    Staffordshire, United Kingdom Tian Hua Full time

    Our client, a well-known UK online gambling company, is currently recruiting Bilingual Customer Service Advisors who are excellent in English and native/fluent in Mandarin. As a Mandarin Speaking Customer Service Advisor, you will join the Asian Customer Service team to support the Company’s operation at the offices based in Staffordshire. From your...

  • Customer Care Supervisor

    3 days ago

    Staffordshire, United Kingdom WernerCo Full time

    About Us: **Become a part of our dynamic and innovative team at WernerCo!** Are you seeking an exciting career opportunity with the world's largest and most well-known ladders, storage, and access equipment brands? Our market-leading products and brands are widely used on job sites across the globe, and our team is dedicated to building relationships,...