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Management Information MI Manager

4 months ago

Walsall, United Kingdom Echo Full time
Job Title: MI ManagerLocation: WalsallHours: 37.5 hours per weekSalary: Up to £40,000 per annumThe RoleJoin our team as a Billing, Systems, and MI Manager and step into a dynamic role where you'll manage reconcile billing, ensure accurate reports, resolve issues, and develop new reports with the Business Intelligence team. You'll be pivotal in building strong stakeholder relationships, streamlining processes, and leading your team to peak performance. Ready to make an impact? Apply now and seize this exciting opportunity
  • Reconcile all billing, payments, and recovery work streams.
  • Allocate reports to appropriate resources, ensuring accuracy and validation before stakeholder submission within agreed service levels.
  • Investigate report issues, implement solutions, and ensure timely submission to stakeholders.
  • Undertake management responsibilities including regular performance reviews, coaching and developing team members' analytical skills, and agreeing on objectives with the Head of Billing & Collections.
  • Define new reporting requirements, coordinate with Business Intelligence Manager and MI Analyst for development and delivery.
  • Review reporting checklists to ensure report completion and compliance with audit standards.
  • Build and manage relationships with key stakeholders, actively promoting the BSA team.
  • Identify and own potential process improvements, including feasibility analysis and benefits presentation to the Head of Billing & Collections.
  • Design and implement new reports, collaborating with MI Analyst for user acceptance testing (UAT) and documentation updates.
  • Design test scenarios to ensure new reports are robust and accurate, taking full ownership of completed UAT and presenting findings to the Head of Billing & Collections for sign off.
  • Maintain good communication and relationships across the operation, provide support to the Business Intelligence, MI & Resource team, and stay updated with all relevant company and department policies and procedures.
What You’ll Need
  • Experienced in managing a team
  • Worked in a MI environment and used to dealing with large datasets and high volumes of data.
  • Experience of developing queries to analyse data, translate the output into relevant reporting/analysis and communicate to multiple stakeholders.
  • Proven knowledge of working with data in Microsoft Access & Excel to an advanced level is essential (Macro and VBA). 
  • Proven knowledge of using SQL Server or Qlikview to interrogate large databases and develop parameter driven reporting is essential
  • Systematic, organised, able to plan ahead and prioritise work 
  • Highly numerate with good accuracy and attention to detail.
What You’ll Get in Return 
  • Competitive salary of up to £40,000 per annum
  • 25 days holiday 
  • Pension scheme with employers’ contribution 
  • Free Parking on site
  • Gym on site
  • Cycle to work scheme.
  • Employee recognition scheme.
  • Focus on learning and development.
  • Passionate about career development
  • Social events.
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