Engagement Manager

2 weeks ago

Leeds, United Kingdom Chartered Management Institute Full time

Location: Home-based with UK travel as required

Reports to: Head of Chartered Management Consultant

Salary: £37,950 plus excellent benefits

Closing Date: 13th September 2024


About the role:

Please note, this role is being offered as a fixed-term contract until July 2025


We have a great opportunity to join the Chartered Management Consultant (ChMC) team and help drive the ongoing scale up of this rapidly growing accreditation.


The Engagement Manager acts as the key operational point of contact for consulting firms engaged with the ChMC to support them in getting the best possible value from their relationship with CMI.


You'll be reporting directly into the Head of ChMC and working closely with a number of different teams across CMI


Responsibilities:

  • To build and maintain relationships and business with our management consultancy firm partner organisations. To manage the operational relationship with consultancy firm partners - acting as primary point of contact for the delivery of the services included in the Chartered Management Consultant contracts we have with these partners
  • To lead on the implementation of partner contracts and ongoing management to ensure engagement, to include:
  • providing a point of contact and escalation for the partner across CMI
  • collaborating effectively and championing the partner with key stakeholders across CMI
  • developing, delivering and monitoring/reviewing engagement plans for partners within agreed service levels and ensuring partner uptake of contracted ChMC assessments
  • delivering expert support, guidance and problem solving to the partner in collaboration across CMI
  • To provide real value to the Partner relationships and to strive to improve customer service standards and delight our Partners, monitored through improving customer satisfaction and NPS
  • To help to identify new opportunities and leverage relationships with partners to pass over to the relevant Business Development Manager


About you:

We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience.

  • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of professionals, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that you do.
  • You will be able to evidence where you have added value to partners and developed strong relationships across a range of industries and organisations
  • Knowledge of CMI, our mission and the Chartered Management Consultant Award would be advantageous
  • You will be comfortable working with stakeholders at all levels
  • You will be agile, with a keen eye for detail and able to quickly contextualise and communicate complex information to a wide audience


Why CMI:

Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development.


It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:

  • Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work
  • 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday
  • Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support and access to Kooth, an online mental health platform
  • Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+ and MPeople (Menopause) are open for anyone to join
  • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice
  • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year
  • Socials - with an active social team, we have a book club, baking club, Pilates classes and regular team outings
  • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months


About us:

The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace.

Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way.


We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.

  • Student Engagement Manager

    6 days ago

    Leeds, Leeds, United Kingdom Study Group Full time

    About the RoleWe are seeking a highly organized and experienced professional to lead on projects that engage international students with partner universities and transition to life and study in the UK.Key ResponsibilitiesCreate and implement a student engagement and transition strategy, feeding into the wider Student Support strategy.Work with other Student...

  • Reporting & Engagement Manager

    3 weeks ago

    Leeds, United Kingdom Government Legal Department Full time

    Job summaryAbout the Government Legal DepartmentFrom energy to security, health to human rights, we help the Government deliver life changing law for citizens.The Government Legal Department is the largest provider of legal services across government, working on high profile matters that are frequently scrutinised in Parliament and the media. Our work...

  • Reporting & Engagement Manager

    3 days ago

    Leeds, Leeds, United Kingdom Government Legal Department Full time

    About the RoleThe Government Legal Department is seeking a talented Engagement & Reporting Manager to join the Knowledge & Innovation Division. This exciting role will involve coordinating the Division's engagement, communications, and reporting activities, as well as promoting and reporting on the central and local activities that deliver our knowledge,...

  • Reporting & Engagement Manager

    6 days ago

    Leeds, Leeds, United Kingdom Government Legal Department Full time

    About the RoleThe Government Legal Department is seeking a talented Engagement & Reporting Manager to join the Knowledge & Innovation Division. This exciting role will involve coordinating the Division's engagement, communications, and reporting activities, as well as promoting and reporting on the central and local activities that deliver our knowledge,...

  • Community Engagement Manager

    1 day ago

    Leeds, Leeds, United Kingdom Classpop Full time

    About the Role:We are seeking a highly experienced Community Team Lead to join our operations team. This is a key role that requires strong leadership skills and the ability to manage community partners effectively.Key Responsibilities:Lead and support our community partners to ensure they have a positive experience on our platform.Provide exceptional...

  • Community Engagement Manager

    1 day ago

    Leeds, Leeds, United Kingdom Classpop Full time

    About the Role:We are seeking a highly experienced Community Team Lead to join our operations team. This is a key role that requires strong leadership skills and the ability to manage community partners effectively.Key Responsibilities:Lead and support our community partners to ensure they have a positive experience on our platform.Provide exceptional...

  • Employer Engagement Manager

    4 days ago

    Leeds, Leeds, United Kingdom LT Selection Full time

    Job Title: Employer Engagement ManagerJob Overview: We are seeking a highly motivated and driven individual to join our team as an Employer Engagement Manager. As a key member of our Preemployment department, you will play a crucial role in promoting our core Preemployment standards and engaging employers of all sizes.Key Responsibilities:Main...

  • Employer Engagement Manager

    4 days ago

    Leeds, Leeds, United Kingdom LT Selection Full time

    Job Title: Employer Engagement ManagerJob Overview: We are seeking a highly motivated and driven individual to join our team as an Employer Engagement Manager. As a key member of our Preemployment department, you will play a crucial role in promoting our core Preemployment standards and engaging employers of all sizes.Key Responsibilities:Main...

  • Student Engagement and Transition Manager

    5 days ago

    Leeds, Leeds, United Kingdom Study Group Full time

    Job Summary:We are seeking a highly motivated and experienced Student Engagement and Transition Manager to join our team at Study Group. The successful candidate will be responsible for creating and implementing a student engagement and transition strategy that feeds into the wider Student Support strategy.Key Responsibilities:Work with other Student Support...

  • Regional Employer Engagement Manager

    13 hours ago

    Leeds, Leeds, United Kingdom Maximus UK Full time

    Job DescriptionJob Title: Regional Employer Engagement ManagerJob Summary:We are seeking a highly skilled Regional Employer Engagement Manager to join our team at Maximus UK. As a key member of our Employer Engagement team, you will be responsible for developing and maintaining strategic relationships with regional employer partners and organizations.Key...

  • Regional Employer Engagement Manager

    15 hours ago

    Leeds, Leeds, United Kingdom Maximus UK Full time

    Job DescriptionJob Title: Regional Employer Engagement ManagerJob Summary:We are seeking a highly skilled Regional Employer Engagement Manager to join our team at Maximus UK. As a key member of our Employer Engagement team, you will be responsible for developing and maintaining strategic relationships with regional employer partners and organizations.Key...

  • YPIP Communications and Engagement Manager

    2 months ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    Are you interested in promoting and showcasing a major partnership that will help reduce inequalities and address climate change in Yorkshire and the Humber? Can you effectively communicate and collaborate with a diverse group of stakeholders across the region?We are looking for an experienced and enthusiastic Communications and Engagement Manager to join...

  • Strategic Engagement Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Bank of England Full time

    Job OverviewOur Location Strategy - Expansion InitiativesThe Bank of England is enhancing its footprint across the UK to better represent the diverse population of the United Kingdom. We are committed to establishing a significant office presence in the North. The Location Strategy Project team is spearheading efforts to develop this presence. The team's...

  • Strategic Partnership

    2 weeks ago

    Leeds, United Kingdom Nacro Full time

    Strategic Partnerships and Engagement ManagerLocation: Leeds  Salary: £49,171 per annum  Hours: 40 hours per week (plus 5 hours paid lunch break)  Contract Type: 24 month FTC, Full-TimeMake a Difference Where it Matters MostAt Nacro, we believe that a career should be more than just a job—it’s a chance to lead, influence, and create meaningful change...

  • Community Engagement Manager for Accelerators

    3 weeks ago

    Leeds, Leeds, United Kingdom NatWest Full time

    Community Engagement Manager for AcceleratorsOverviewWe are seeking a dedicated Community Engagement Manager for Accelerators to join our dynamic team at NatWest. This position presents a unique opportunity to embrace a rewarding challenge in your professional career. In this role, you will cultivate and sustain a robust network of stakeholders across...

  • Engagement Advisor

    3 months ago

    Leeds, United Kingdom Department for Levelling Up, Housing and Communities Full time

    **Details**: **Reference number**: - 350528**Salary**: - £32,178- - A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - Elections**Type of role**: - Communications / Marketing**Working pattern**: - Flexible working, Full-time, Job share,...

  • Regional Engagement Manager

    1 month ago

    Leeds, United Kingdom LT Selection Full time

    Job Title:Learner Engagement Manager LearnerRecruitmentLocation:Leeds 2PositionsJobOverview: This is an exciting opportunity to join afantastic organisation as a Learner Engagement Manager focused onlearner engagement and recruitment. If youre considering a careerin recruitment and learner engagement this is the perfectopportunity to get involved with a...

  • Strategic Partnership

    4 weeks ago

    Leeds, United Kingdom Nacro Full time

    Strategic Partnerships and Engagement ManagerLocation: Leeds  Salary: £49,171 per annum  Hours: 40 hours per week (plus 5 hours paid lunch break)  Contract Type: Permanent, Full-TimeMake a Difference Where it Matters MostAt Nacro, we believe that a career should be more than just a job—it’s a chance to lead, influence, and create meaningful change in...

  • Impact and Industry Engagement Manager

    2 months ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    Are you keen to work in a fast paced, proactive and innovative environment? Do you have excellent knowledge and understanding of research impact and industry engagement in an academic context? Would you like to support translation of engineering and physical sciences research to impact and innovation in industry, policy and practice?You will be responsible...

  • Client Engagement Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom HMRC Full time

    Salary Package: Base Salary - £54,439 + £14,698 (Pension) + 2 days remote work + Flexible working hours + Additional benefitsRole Overview:The following information outlines the responsibilities, required qualifications, and expected experience for the position.About HMRC:At HMRC, we strive to foster a positive workplace for all employees, promoting an...