Employee Relations Advisor
4 weeks ago
Are you an Employee Relations Advisor with the expertise to navigate complex employee relations cases, ensuring compliance with employment law and company policies? Can you provide sound advice on HR best practices, prepare detailed documentation for formal hearings, and maintain accurate records with discretion and confidentiality?
Do you excel at conflict resolution, fostering positive relationships across all levels of the organization, and proactively addressing potential employee relations challenges? If you have a CIPD Level 5 certificate, strong analytical and communication skills, and a proven ability to manage sensitive situations effectively, you could be the perfect fit
Optimise by Recruitment are delighted to be working alongside a Global Organisation who are on the hunt for an ER Advisor As an Employee Relations Advisor you will play a crucial role in guiding and advising on all employee relations matters across the organisation. This role is key in supporting the employee relations team and management to cultivate a positive work environment, ensuring adherence to HR policies, employment legislation, and the company’s values and standards.
Main Duties and Responsibilities:
Employee Relations:
- Manage complex employee relations cases, including disciplinary actions, grievances, appeals, and TUPE processes.
- Provide expert advice to managers and employees on HR policies, procedures, and best practices to maintain a constructive workplace.
Documentation and Reporting:
- Prepare and distribute necessary documentation before and after formal hearings, ensuring compliance with company policies and Service Level Agreements (SLAs).
- Keep accurate records of employee relations issues, investigations, and resolutions.
- Generate reports and analyse employee relations metrics, identifying trends and outcomes.
- Handle sensitive employee information with the utmost confidentiality and discretion.
Legal Compliance:
- Ensure all employee relations activities comply with employment laws, regulations, and internal policies.
- Stay current with employment law, case law, and HR best practices.
- Advise management on the legal implications of decisions and suggest risk mitigation strategies.
Policy Development and Communication:
- Contribute to the creation and revision of HR policies and procedures to align with best practices, legal standards, and company guidelines.
- Effectively communicate policies to all employees, ensuring clarity and compliance.
Employee Support:
- Attend pre-meetings with managers to prepare for formal cases.
- Assist the employee relations team and management in providing additional support to employees dealing with work-related or personal concerns.
- Facilitate communication between employees and management to resolve conflicts.
Employee Engagement:
- Support the development and execution of strategies aimed at boosting employee engagement, satisfaction, and retention.
- Help organize employee events, surveys, and feedback initiatives to monitor morale and identify improvement areas.
- Work closely with HR and management to foster a positive and inclusive workplace culture.
Conflict Resolution:
- Mediate disputes between employees or departments to find mutually agreeable solutions while upholding company policies.
- Conduct investigations into complaints or grievances and propose fair resolutions.
Performance Management:
- Advise and assist managers in conducting performance reviews and addressing performance-related issues in a sensitive manner.
- Guide managers in creating and implementing performance improvement plans.
Training and Development:
- Design and deliver training sessions aimed at enhancing employee and manager skills in employee relations.
- Provide coaching to managers on best practices in employee relations.
- Promote awareness and understanding of company policies and procedures through ongoing training efforts.
Quality & Environmental Responsibilities:
- Responsible for the management, compliance and upkeep of the quality & environmental
- procedures, records, and documents relevant to the role.
Experience:
- Proven experience in a generalist HR role.
- Experience handling complex employee relations matters, including note-taking and formal document drafting.
- Familiarity with conflict resolution.
Education / Qualifications:
- CIPD Level 5 certificate.
- GCSE Maths and English at grade C or above (or equivalent qualification).
Other Requirements:
- Essential: Willingness and ability to travel throughout the UK, including occasional overnight stays.
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