Business Process Analyst
3 weeks ago
Business Analyst / Business Process Analyst /Product Support / Software / SAAS / Service / Helpdesk / Client Support / Project Support / Key Responsibilities • Looking for a product support focused "Business Process analyst" who has a blend of technical (SaaS/Software) and and business facing skills. • Respond to customer claim that have not been resolved by level 1 technical support team in line with customer SLAs • Liaise with Product and technical team to be able to respond to requirements • Track and Close tickets in the in-house ticketing system (Zoho for now) • Maintain related documentation • Report support KPIs to the Operation managers to ensure continuous improvement process • Contribute to product improvement process Integration Projects Support • Participate in project meetings, providing analytical support and assisting in integration project documentation • Assist in the implementation of new systems, tools, or processes facilitating integration project management • Feed the development team with the right elements to ensure correct interface development • Liaise with the third parties partners to ensure project are managed in line with plan in budget • Conduct thorough User Acceptance Tests to ensure integration are delivered as per business requirements • Provide documentation and operational s...
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Business Process Analyst
4 days ago
Reading, Reading, United Kingdom DiSRUPT Recruitment & Search | B Corp Full time £104,000 - £128,000 per yearBusiness Process Analyst / Business Data Analyst / Process MappingThe Business Process Analyst will support the Product and Technical team by assisting in business process analysis and requirements definition specifically within the Automotive Aftersales industry.The role involves gathering, analysing, and interpreting business requirements alongside...
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Process Transformation Analyst
2 weeks ago
Reading, United Kingdom Sanderson Full timeAn exciting opportunity is available for a Process Transformation Analyst to join one biggest manufacturers of building materials. The organisation has recently established a Process Mining Centre of Excellence which is underpinned by a data processing technology called Celonis. The organisation is now looking for someone to scale and formalise their...
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Business Analyst
5 days ago
Reading, United Kingdom Bench IT Full timeBusiness Analyst, Professional Services Company. remote working with occasional trips into Reading Office An exciting new role for a Business Analyst to join the team and help to drive innovation and change within its Global Payroll division. The Business Analyst will work with Global Payroll colleagues to understand their challenges to deliver exceptional...
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Business Analyst
5 days ago
Reading, United Kingdom Bench IT Full timeBusiness Analyst, Professional Services Company. An exciting new role for a Business Analyst to join the team and help to drive innovation and change within its Global Payroll division. The Business Analyst will work with Global Payroll colleagues to understand their challenges to deliver exceptional service to its clients. In order to meet these...
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IT Business Analyst
3 days ago
Reading, United Kingdom In Technology Group Limited Full time**IT Business Analyst | Hybrid | £50,000 - £58,000** My client offers a range of services that enable businesses to achieve consistent and quality results. Data and insights are at the core of what they do, they have made it easier for clients to close and market successfully. As an IT Business Analyst, you will be managing technology business change...
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Business Analyst
3 days ago
Reading, United Kingdom Synergetic Full timeOur client is looking for a fully remotely based Business Analyst to join their team of 4 working in the wider Programme Delivery function of a large scale client in the housing sector. We are looking for a highly analytical and result-oriented Business Analyst who can analyse business problems, troubleshoot issues, and communicate the findings effectively...
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IFS Business Analyst
1 week ago
Reading, United Kingdom PRACYVA Full timeJob Title: IFS Business Analyst – Click to IFS FSM Cloud MigrationLocation: Reading, UKContract - Inside IR35Role SummaryWe are seeking an experienced Business Analyst to support the migration from ClickSoftware (Click) to IFS FSM Cloud. You will be responsible for requirements gathering, process mapping, gap analysis, and supporting solution design to...
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IFS Business Analyst
5 days ago
Reading, United Kingdom PRACYVA Full timeDirect message the job poster from PRACYVA Job Title: IFS Business Analyst – Click to IFS FSM Cloud Migration Location: Reading, UK Contract - Inside IR35 Role Summary We are seeking an experienced Business Analyst to support the migration from ClickSoftware (Click) to IFS FSM Cloud. You will be responsible for requirements gathering, process mapping, gap...
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Global Payroll Business Analyst
5 days ago
Reading, United Kingdom James Gray Associates Full timeTitle: Global Payroll Business Analyst Location: Remote **Salary**: £55,000pa A leading global outsourcing firm has a requirement for a Global Payroll Business Analyst to join their organisation to engage with multi-disciplinary teams across the business to explore new technology, identify solutions and deliver these efficiently andon time. Working with...
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Senior Business Analyst
2 weeks ago
Reading, United Kingdom Diligenta Full timeSenior Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best‑in‑class Platform‑based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as "home" by existing employees, we drive a...