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Operations Director

2 months ago

London, United Kingdom Seven Full time

Our client:

  • Highly successful entrepreneur owned luxury hospitality destination where delivering the superior brand experience is at the centre of growth and expansion.
  • This business is committed and passionate about creating a fantastic culture that is true to core values and the brand aspirations.
  • Clear global expansion strategy opening company owned and franchise sites whilst ensuring a high quality experience at all times.
  • As part of the Senior Leadership Team this Operation Director roleis ideal for forward thinking operations professional who has experience of working within hospitality multi-site environment where the end to end brand experience drives strategy.

The role:

  • The successful Operations Director will be a hands-on proactive leader who is comfortable operating in an entrepreneurial, scale up lean organisation.
  • The Operations Director will work closely with the Managing Director and the rest of the Senior Leadership team to deliver a superior operation that exceeds customer expectation
  • Working as part of the senior leadership team the Operations Director will report and analyse commercial performance identifying areas for improvement
  • The Operations Director will be responsible for operational strategy and planning, developing and executing operational processes and ways of working that will achieve the company vision and ensure the brand is a best-in-class employer.