Customer Account Manager

4 weeks ago


Earls Colne, United Kingdom Just Recruitment Group Full time

Just Recruitment is delighted to support a growing organisation based in Earls Colne - actively seeking an experienced and motivated Customer Account Manager to join its dynamic team.Main Responsibilities:Assisting with the onboarding of our new clients, working closely with the Management teamAssisting the Senior Customer Account Manager with client account health on the Warehouse Management System (WMS)Supporting the Management team with customer service issues, aiming for successful resolution through liaison with all department managers and clients Supporting the Management team manage our client expectations of our capabilities, including actual and potential service achievementSupporting our managers to build and maintain the client relationshipAnswering and directing telephone callsAnswering emailsMeeting and greeting site visitorsPerson Specification:Previous experience working in an office or customer-service based roleExcellent customer serviceExcellent verbal and written communicationExcellent organisational skillsAbility to use Microsoft Word and Outlook Free parking Monday - Friday 8.30am - 17.30pm *** Due to location you will need to drive



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