Client Services Administrator
2 weeks ago
As a Client Services Administrator, you will be responsible for liaising with clients, reviewing cases and providing scheduled and ad hoc reports. You will be responsible for issuing legally compliant documents to clients, reviewing cases, and providing regular updates to the Client Services Manager. You will identify issues and improvements and relay these to the senior management team. You will also be required to answer inbound client calls and emails. Core Duties and Responsibilities • Reviewing cases and case holdings on a regular basis to ensure service level agreements are being met. • Liaising with clients via telephone, email, and secure messaging • Providing support to client and claimants and advising of our processes • Monitoring CMS (Case Management System) diary, mailboxes and completing daily tasks • Building strong relationships with our clients by maintaining regular contact with clients both by telephone and e-mail • Create system generated reports based on the client’s requirements • Ensure all client feedback is captured and escalated where appropriate within the business to raise awareness of aspects that are working well for the client and highlight potential improvements. • To update and maintain internal systems, including activity logging and client account information. • Loading court documents via MIS • Scanning and printing of court packs • Dealing with daily post • Such Duties as directed by a manager/team leader may from time to time be reasonably required Skills and Experience • Good level of general education to GCSE’s or GNVQ/NVQ qualification or equivalent • CES system operations (training given) • Internal policies and procedures, legislation • IT literate – proficiency with Microsoft Word and Microsoft Excel • Good organisational skills • Excellent attention to detail • Complaint Handling • Working in office environment • Dealing with Clients • Prior experience in an administrative role • Honest • Resilient • Flexible • Patience • Team player • Enthusiastic • Ability use your own initiative • Ability to prioritise workloads • Ability to work in a nondiscriminatory manner, in accordance with the Company’s Equal Opportunities Policy. • Can demonstrate integrity • Ability to deliver results and meet company expectations Desirable requirements: • Qualified or working towards any law qualification • Knowledge of enforcement/debt recovery • Litigation • Prior experience using Nexus.
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Client Service Administrator, Asset Management
20 hours ago
Harlow, Essex, United Kingdom Reed Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Reed. As a Client Services Administrator, you will play a critical role in ensuring the smooth operation of our asset management services.Key ResponsibilitiesClient Liaison: You will be responsible for building and maintaining strong...
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Client Service Administrator, Asset Management
17 hours ago
Harlow, Essex, United Kingdom Reed Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Reed. As a Client Services Administrator, you will play a critical role in ensuring the smooth operation of our asset management services.Key ResponsibilitiesClient Liaison: You will be responsible for building and maintaining strong...
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Administrator
2 weeks ago
Harlow District, United Kingdom The Dove Partnership Full timeUrgent Role My clients are looking for an enthusiastic and dedicated Administrator to join their team, you will provide vital support to their nationwide customer base and be an integral part of the team. Excellent customer service, planning and organisation skills, fulfilling the role to a high level and meeting client KPI's. You will be working in a team...
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Service Desk Administrator
3 months ago
Fermanagh District, United Kingdom McElwaine Security Services Ltd Full timeWe have a need to increase the capacity of our administration team following the winning of new government contracts. **Overview of role** As administrator you will be responsible for the day-to-day activities required to assist the Service Desk, providing phone support to customers and engineers, ensuring the database and customer portals are...
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Client Services Administrator
2 months ago
Harlow, United Kingdom CESL Full time**About Us** Court Enforcement Services Limited is one of the largest and fastest growing High Court and Civil Enforcement companies in the UK. Since forming in 2014, we have managed over 100,000 High Court Writs and recovered more than £187 million for our clients. We work with legal professionals and creditors including utility companies, local...
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Client Relations Administrator
2 weeks ago
Harlow, United Kingdom Adecco Full timeExciting Opportunity for a Sales Administrator/CoordinatorWe are pleased to present a new role for a Sales Administrator/Coordinator within a prominent organization in the Print on Demand sector. This position offers a competitive salary range of £23,000 - £26,000, commensurate with experience, and the possibility of hybrid working arrangements.Benefits...
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Service Desk Administrator
3 months ago
Fermanagh District, United Kingdom McElwaine Security Services Ltd Full time**Overview of role** As administrator you will be responsible for the day-to-day activities required to assist the Service Desk, providing phone support to customers and engineers, ensuring the database and customer portals are updated. **Reporting to**: Support Manager **Hours**: 16 Hours minimum per week **Duties Include**: - Ensure clients...
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Service Desk Administrator
3 months ago
Fermanagh District, United Kingdom McElwaine Security Services Ltd Full time**Overview of role** As administrator you will be responsible for the day-to-day activities required to assist the Service Desk, providing phone support to customers and engineers, ensuring the database and customer portals are updated. **Reporting to**: Support Manager **Hours**: 16 Hours minimum per week **Duties Include**: - Ensure clients...
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Inventory Administrator
5 days ago
Harlow District, United Kingdom Focus Resourcing Full timeAn excellent opportunity has arisen to work for our established client in Harlow as an Inventory Administrator. Benefits: 25 days annual leave + bank holidaysDeath in Service scheme (4x salary)PensionPerkbox - discounts/offers with various popular brandsCycle to work scheme As the Inventory Administrator, you will be responsible for: Managing spare parts...
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Sales administrator/ coordinator
2 weeks ago
Harlow District, United Kingdom Adecco Full timeBrand new exciting opportunity in Harlow! Sales Administrator/ Coordinator. £23-26,000 ( Depending on experience) Potentially Hybrid - Office is based Harlow. Benefits Potential Hybrid working 1-2 days a week. Bonus structure. Free parking Breakout/Kitchen area for time out. Free lunches/ Food / Fruit available. Training and development...
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Client Services Coordinator
2 days ago
Harlow, Essex, United Kingdom Reed Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Reed. As a key member of our client services team, you will be responsible for providing exceptional support to our clients, ensuring seamless communication, and maintaining accurate records.Key ResponsibilitiesClient Communication: Liaise with...
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Client Services Coordinator
3 days ago
Harlow, Essex, United Kingdom Reed Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Reed. As a key member of our client services team, you will be responsible for providing exceptional support to our clients, ensuring seamless communication, and maintaining accurate records.Key ResponsibilitiesClient Communication: Liaise with...
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Technical Administrator
2 weeks ago
Harlow District, United Kingdom Mumford & Worrall Ltd Full timeWe are recruiting for a Technical Administrator on behalf of our lovely client based in Harlow. They are a family run business, working within the Aerospace sector and due to an increase in business, are looking to grow their team. ?Covering a range of treatments such as Non-Destructive Testing, Electroplating, Anodising, Painting and Process Evaluation, The...
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Underwriting Administrator
5 days ago
Harlow District, United Kingdom Southam Selections Full timeUnderwriting Administrator £22-24k plus yearly bonus Harlow Monday - Friday 9am - 5. 30pm Southam Selections are currently recruiting a strong Administrator who has experience working within an Administrative role who can validate / amend / cancel policy documentation for an Underwriting company based in Harlow. The company work with different insurance...
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Projects Administrator
2 weeks ago
Harlow District, United Kingdom Eligo Recruitment Full timeJob Title: Project Administrator - HYBRID WORKING!!Location: Harlow Job Type: Office based with Hybrid working arrangements, full time role!! Role Overview:We are seeking a dedicated Project Administrator to join my client's Projects team. As a team player, you will work closely with colleagues within the Projects team, providing essential administrative...
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Harlow, Essex, United Kingdom Reed Full timeJob DescriptionJob Title: Client Service Administrator, Asset ManagementJob Summary:We are seeking a highly organized and detail-oriented Client Service Administrator to join our team at Reed. As a Client Service Administrator, you will play a critical role in providing exceptional service to our clients, ensuring that their needs are met and exceeded.Key...
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Client Reports Administrator
3 months ago
Harlow, United Kingdom CESL Full time**Salary**:£24,000 per annum **Hours**:37.5 hours per week **Location**:Harlow, office based **Shifts**:8:30am - 5:00pm **Reporting to**:Head of Client Services **About Us** Court Enforcement Services Limited is one of the largest and fastest growing High Court and Civil Enforcement companies in the UK. Since forming in 2014, we have managed over...
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Business Services Administrator
3 months ago
Harlow, United Kingdom Eligo Recruitment Ltd Full time**Harlow, Essex** **£20000 - £24000 per annum + hybrid working, pension** **ADMINISTRATOR** **HARLOW** **HYBRID WORKING** **Monday to Friday 8.30am to 5.00pm** A longstanding, a very reputable client of mine based in Harlow, are currently seeking an experienced Administrator to join their ranks. The Administrator will play a pivotal role in ensuring...
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Service Coordinator
3 months ago
Harlow, United Kingdom Sodexo Full timeJob Introduction As a **Service Coordinator** at Sodexo based within MTS in **Harlow**, you’re also a team player and key Administrator. Your passion for providing professional administrative support to the Service Centre staff will ensure you build long term relationships with customers, subcontractors, and staff ensuring responsiveness and support to...
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Customer Service Administrator
2 days ago
Harlow, Essex, United Kingdom The Dove Partnership Full timeJob SummaryThe Dove Partnership is seeking a highly skilled and dedicated Customer Service Administrator to join their team. As the first point of contact for the business, this role is responsible for delivering consistently high-quality customer service to clients and customers.Main ResponsibilitiesProvide exceptional administrative support to the team,...