Support Assistant

4 weeks ago

Birmingham, United Kingdom Shakespeare Martineau Full time

Are you enthusiastic, keen to learn and develop your skills?

Looking for a friendly, busy and supportive team where we will help you grow?


Our Debt and Asset Recovery team have numerous opportunities for either permanent, fixed term, full time or part time roles available.


We can offer you:

  • A competitive salary with great benefits including private medical, 27 days holiday plus bank holidays and a bonus day off for your birthday
  • A culture of trust, empowerment and autonomy over your work
  • Part of a vibrant, forward- thinking team with the support of friendly, approachable partners who encourage and support your career development
  • Hybrid working with the option of working from one of our Midlands offices (Birmingham or Stratford upon Avon).


The role:

In this role you will provide invaluable administration support to the whole debt and asset finance team. It is a varied and busy role and a great opportunity to get your foot in the door of a law firm to allow you to build the necessary skills to progress further.


Duties could include:

  • Loading New Instructions (Bulk and Individual instructions)
  • Managing Client & Debtor Payments
  • Liaising with a bulk letter provider and sending daily batches
  • Actioning certain debt recovery post
  • Distribution of enforcement reports
  • Supplier Invoicing
  • Generic Reporting
  • Certain Case Management workflows and activities


What you’ll need:

  • Administration Experience advantageous.
  • Experience with IT systems to include Microsoft Word and Excel
  • the ability to work well in a team and develop good working relationships with colleagues and others
  • good communication skills with the confidence to liaise openly and clearly with colleagues
  • the ability to produce a high standard of work, sometimes under pressure, whilst maintaining accuracy and good attention to detail
  • to be able to demonstrate flexibility, initiative and confidence in your own ability


The hours:

Monday – Thursday 9am – 5.30pm

Friday – 9am – 5.00pm


How we work:

We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have hubs in Birmingham, Bristol, Edinburgh, Leicester, London, Lincoln, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. This role will be predominantly home based with travel as required into Birmingham or one of our other West Midlands hubs


Find out more about us:

It’s the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams, together we win. As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do

We believe in trusting our people to make the right decisions for themselves, from when and where you work, to how you dress; we focus on outputs.


Additional information

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.


Equal opportunities

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

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