Customer Service and Office Assistant

2 weeks ago


Ipswich, United Kingdom Aquatix 2 U Ltd Full time
Job description

Aquatix-2u Ltd is a busy online retail company specialising in the sale and distribution of Pond, Aquarium, Pet & Leisure products based in Copdock.

We are seeking a Customer Service Assistant to join our office-based team. This will be a fast paced, varied role within a friendly, customer focused team.

Hours of work are 8.30am - 5:00pm Monday-Friday. During peak season (Mar- Sep) there will be an additional weekend day on a rota basis.

Must have own transport to be able to travel to Copdock, Ipswich.

Responsibilities and Duties: -

Respond to incoming phone calls, be able to deal appropriately and efficiently with any phone and email queries, tracking deliveries, taking messages etc.

Processing Refunds and Returns.

Completing basic office administration tasks, including some day to day cleaning

We are looking for someone who: -

Is IT literate and is proficient in using Microsoft Office, in particular Excel. Also, capable working with bespoke customer service and warehouse management systems.

Preferably has at least one year in customer service/ retail sector. Preferably within ecommerce and has some understanding of the challenges of fulfilling orders that are purchased online on various platforms such as eBay and Amazon.

Is able to multi-task, have strong organisation skills and the ability to pay attention to detail are essential.

Can work under pressure and meet target driven deadlines.

Can demonstrate strong problem-solving skills to determine the best possible solutions to issues as they arise.

Has excellent verbal communication skills to clearly share and relay information. With a confident telephone manner and the ability to learn quickly.

Is self-motivated, has a desire to succeed and takes pride in their work.

Job Types: Full-time, Permanent

Pay: £8.50-£11.44 per hour



  • Ipswich, Suffolk, United Kingdom Aquatix 2 U Ltd Full time

    About the RoleAquatix-2u Ltd is a dynamic online retail company specializing in the sale and distribution of Pond, Aquarium, Pet & Leisure products.We are seeking a highly skilled Customer Service and Office Support Specialist to join our office-based team. This will be a fast-paced, varied role within a friendly, customer-focused team.The ideal candidate...


  • Ipswich, Suffolk, United Kingdom Aquatix 2 U Ltd Full time

    About the RoleAquatix-2u Ltd is a dynamic online retail company specializing in the sale and distribution of Pond, Aquarium, Pet & Leisure products.We are seeking a highly skilled Customer Service and Office Support Specialist to join our office-based team. This will be a fast-paced, varied role within a friendly, customer-focused team.The ideal candidate...


  • Ipswich, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Ipswich, IP1 5FG **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for...


  • Ipswich, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Ipswich, IP1 5FG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Ipswich, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Sproughton, IP1 5FG **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Upto£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Ipswich, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Ipswich, IP1 5FG **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Ipswich, United Kingdom EG Group Full time

    Role: Customer Service AssistantLocation: Ipswich, IP2 8NW Hours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: £11.75 above 21 | £10.00 aged 18-20 Aged 18+ Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group NEW STORE OPENING! As one of the world's leading independent convenience retailers, our vision is to provide the best level...


  • Ipswich, United Kingdom Mavam Group limited Full time

    **Job Title: Customer Service Apprentice - Reception** An exciting and rare opportunity to build a career in Customer Service and Business Administration within an ambitious and growing company. We are looking for a confident and organised individual with excellent people skills to be the front of house and first point of contact for all enquires coming...

  • Office Administrator

    3 months ago


    Ipswich, United Kingdom Registered Office (UK) Ltd Full time

    The London Office (Registered Office (UK) Ltd) has established itself as a leading virtual services supplier in London, Edinburgh, and Ipswich, with more opening very soon! We are one of the UK’s most trusted behind-the-scenes B2B service providers, specialising in affordable Registered Office Address, Director Service Address, Business Address, Company...


  • Ipswich, United Kingdom Jarvis Cosmetic Developments Ltd Full time

    **PURPOSE**: Working as part of a small team to ensure that all client requirements are met and professionally dealt with. Working in line with Good Manufacturing Practices and company policies. Our clients are leading cosmetic and skin care and boutique spa brands. **KEY RESPONSIBILITIES**: **The role is varied and includes on a daily basis processing new...


  • Ipswich, United Kingdom Service Service Employment Agency Limited Full time

    My client is a successful Independent Financial Advice Practice with offices throughout East Anglia. My client is a sizeable group but remain a small and personable collective of likeminded professionals who really care about the clients they service. I am currently looking to recruit an experienced IFA Administrator to join their well-established, and well...


  • Ipswich, United Kingdom Service Service Employment Agency Limited Full time

    My client is a successful Independent Financial Advice Practice with offices throughout East Anglia. My client is a sizeable group but remain a small and personable collective of likeminded professionals who really care about the clients they service. I am currently looking to recruit an experienced IFA Administrator to join their well-established, and well...


  • Ipswich, United Kingdom Huws Gray Full time

    We have an exciting opportunity for a **Customer Service Assistant (**Counter)** to join our team based in **Ipswich - Knightsdale road**. The role is offering a competitive salary and range of fantastic benefits. Huws Gray Group are a fast-growing company and since the formation in 1990, have developed from a single branch of 5 staff in Anglesey to over...


  • Ipswich, United Kingdom Inc Recruitment Full time

    Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life...


  • Ipswich, United Kingdom CEF - City Electrical Factors Full time

    Bluestem Group has been a UK leading supplier of electrical appliances and household goods since 1988. As a manufacturer of product with a portfolio of multichannel brands, we operate in several sales channels; supporting independent and national retailers, wholesalers and distributors as well as direct to consumer online marketplace platforms. We are...


  • Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We are looking for an enthusiastic and motivated individual to join our team as an Administration Assistant within the General Office/Travel Centre at Ipswich Hospital 37.5 Hours per week - Monday - Friday In this role you will be required to provide a customer focused service to patients, relatives and staff both face to face and over the phone. **Duties...


  • Ipswich, United Kingdom Funeral Safe Full time

    Available within our growing Ipswich based Consumer Credit company, Funeral Safe Limited is authorised and regulated by the Financial Conduct Authority and provides unsecured personal loans for the purchase of end of life services such as funerals, pre-paid funerals, Will’s and Legal Services. Funeral Safe operates throughout the UK. You will have the very...


  • Ipswich, United Kingdom Funeral Safe Full time

    Available within our growing Ipswich based Consumer Credit company, Funeral Safe Limited is authorised and regulated by the Financial Conduct Authority and provides unsecured personal loans for the purchase of end of life services such as funerals, pre-paid funerals, Will’s and Legal Services. Funeral Safe operates throughout the UK. You will have the very...


  • Ipswich, United Kingdom Cosmetica Natural Oils LTD Full time

    We are looking for someone to join our small customer service and admin team. Working hours are on rotation: Week 1: 0700-1200 Saturday 0900-1300 Sunday Week 2: 0800-1600 Wednesday 0900-1300 Sunday Pay is £11.00 per hour rising to £11.25 per hour after completing a probationary 3 months. There are opportunities to progress further as you grow into the...


  • Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We are looking for an enthusiastic and motivated individual to join our team as an Administration Assistant within the General Office/Travel Centre at Ipswich Hospital 37.5 Hours per week - Monday - Friday In this role you will be required to provide a customer focused service to patients, relatives and staff both face to face and over the phone. **Duties...