Product Manager – Investor Communications

6 days ago

London, United Kingdom DRAX Altus Full time

THE SEARCHDrax-Altus is exclusively partnering with a leading European private markets firm managing €80bn AUM across multiple core strategies. The firm is seeking a technically strong Product/Investor Communications Lead (Senior Associate/VP Level) for its Private Credit business, a newly created role offering broad exposure to senior stakeholders.This position will manage investor communications, reporting, and data analysis, coordinating across internal teams and external service providers. It combines fund operations expertise, client service excellence, and cross-functional coordination, supporting both existing and prospective investors. The successful candidate will work closely with Fund Control, Portfolio Optimisation, and Investor Relations teams.THE ROLEInvestor CommunicationAct as the central point for investor communications and requests across the Credit platformManage prospective investor queries (via IR) covering operational and performance topicsHandle information and data requests on investor details, capital activity, performance, and feesFund Performance Data & AnalysisDeliver performance data to investors (IRRs, MOICs, cash flow and return analysis)Collaborate with Fund Finance, Portfolio Optimisation, and IR teams to ensure accuracy and consistencyInternal & External CoordinationLiaise across Fund Control, Operations, Investment, and Portfolio Optimisation teamsOversee external fund administrators’ investor servicing outputEnsure responses align with fund documentation, governance, and internal recordsReview bespoke investor reporting requirements and validate fund performance metricsSystems & Process EnhancementReview and streamline IR workflows for investor communicationSupport implementation of systems to enhance efficiency and investor experienceManage workflow tools and query pipelines, maintaining clear records of all interactionsBuild a repository of recurring investor queries to automate outputs (dashboards, FAQs, reports)THE REQUIREMENTS5–8+ years in fund finance, fund control, fund operations, or investor servicing within private markets (ideally private credit)Strong understanding of closed-ended fund mechanics (capital flows, fees, investor reporting)Experience managing institutional investor communications and performance data deliveryConfident with fund performance metrics (IRR, DPI, MOIC) and related calculations

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