Product Manager – Investor Communications

1 week ago

London Area, United Kingdom DRAX Altus Full time

THE SEARCH Drax-Altus is exclusively partnering with a leading European private markets firm managing €80bn AUM across multiple core strategies. The firm is seeking a technically strong Product/Investor Communications Lead (Senior Associate/VP Level) for its Private Credit business, a newly created role offering broad exposure to senior stakeholders. This position will manage investor communications, reporting, and data analysis, coordinating across internal teams and external service providers. It combines fund operations expertise, client service excellence, and cross-functional coordination, supporting both existing and prospective investors. The successful candidate will work closely with Fund Control, Portfolio Optimisation, and Investor Relations teams. THE ROLE Investor Communication Act as the central point for investor communications and requests across the Credit platform Manage prospective investor queries (via IR) covering operational and performance topics Handle information and data requests on investor details, capital activity, performance, and fees Fund Performance Data & Analysis Deliver performance data to investors (IRRs, MOICs, cash flow and return analysis) Collaborate with Fund Finance, Portfolio Optimisation, and IR teams to ensure accuracy and consistency Internal & External Coordination Liaise across Fund Control, Operations, Investment, and Portfolio Optimisation teams Oversee external fund administrators’ investor servicing output Ensure responses align with fund documentation, governance, and internal records Review bespoke investor reporting requirements and validate fund performance metrics Systems & Process Enhancement Review and streamline IR workflows for investor communication Support implementation of systems to enhance efficiency and investor experience Manage workflow tools and query pipelines, maintaining clear records of all interactions Build a repository of recurring investor queries to automate outputs (dashboards, FAQs, reports) THE REQUIREMENTS 5–8+ years in fund finance, fund control, fund operations, or investor servicing within private markets (ideally private credit ) Strong understanding of closed-ended fund mechanics (capital flows, fees, investor reporting) Experience managing institutional investor communications and performance data delivery Confident with fund performance metrics (IRR, DPI, MOIC) and related calculations

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