User Researcher 12 Month Contract

Why PlayStationPlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.Mid-level User Researcher PlayStation Studios User Research - 12 Month ContractJob DescriptionPlayStation Studios is looking for a user researcher to join its growing internal user research department in London (UK). This is an exceptional opportunity to help our teams create world class games by providing reliable & actionable feedback on game experience via rigorous research with consumers.We know that many people in UX come from backgrounds with different experiences that might not seem standard. We really value people who bring unique perspectives and add new knowledge to our team. So even if you feel that you dont meet all the points listed below wed still love to hear from youWhile the role is based primarily in our Central London offices there is scope for hybrid working.Role & Responsibilities Collaborate with senior members of the team to help create an overall research plan that effectively fits user feedback into the game development processes Plan and design research activities that support the development of the games Carry out research activities including moderating tests observing users analysing findings and writing reports Communicate findings with technical and non-technical members of the development team to foster a deep understanding of user behaviour and needs Assist the research team in improving processes and methods Act as an ambassador evangelising user research internally and externally Coach/mentor more junior members of the team on research executionExperience & Knowledge You will have a studied HCI Interaction Design or a related subject area such as Cognitive Psychology to degree level including practical experience of moderating tests with users. A masters level degree or higher would be preferable. A passionate interest in video gamesSkills Mastery of qualitative research methods Usability or UX testing experience including creating study designs moderating sessions writing reports and presenting findings that drive the improvement of product features Can effectively engage with development partners and maintain good working relationships Strong verbal and written communication skills; presenting information concisely and effectively to people at all levels of the organisation. Good negotiation and influencing skills and be able to work well with cross-functional teams e.g. game designers producers engineers and artists. Good organisation skills with the ability to prioritise tasks effectively in a fast-paced environment. An excellent attention to detail and a strong commitment to quality both in terms of your own work & in improving product quality through usability testing. A commitment to reliability with a clear understanding & communication of the limitations of the research results. A good grounding in HCI and usability methods and excellent analytical ability; able to identify the key problems which need to be addressed. Ability to be open-minded and forward thinking and actively maintain an interest in the field; keeping up-to-date with developing tools techniques and gaming testing methodologies.Bonus Points Familiarity with quantitative research methods using statistical analysis An understanding of a live service product & the role of user research to support continued development An understanding of the game development process & the role & limitations of usability testing at each development stage Experience mentoring more junior researchersEqual Opportunity Statement:Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Key Skills Intelligence Community Experience,Python,Spss,Microsoft Word,R,Regression Analysis,Windows,Stata,Microsoft Powerpoint,Research Experience,Data Modeling,Writing Skills Employment Type : Contract Experience: years Vacancy: 1