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Account Manager

2 months ago

Perth, United Kingdom Unity Resourcing Ltd Full time

Account ManagerLocation: Perth, ScotlandSalary: £26,000 to £33,000 DOEHours: Full-time, Monday to FridayOverview:Join our client’s team as an Account Manager, where you'll play a vital role in ensuring customer satisfaction, driving sales, and supporting office operations. This position requires excellent communication skills, a customer-centric mindset, and the ability to manage varied tasks efficiently.Key Responsibilities:Actively promote and upsell products or services based on customer needs.Communicate with clients via telephone, email, and online meetings to grow existing accounts and secure new business.Work with the sales team to achieve individual and team sales targets.Respond promptly and professionally to customer enquiries and resolve concerns effectively.Build and maintain positive relationships with customers to enhance their overall experience.Prepare quotations, process orders, and assist with invoicing.Liaise with the Operations Team to ensure smooth delivery of customer orders.Maintain accurate customer records and sales-related documentation using CRM and ERP systems.Prepare reports on customer feedback, sales performance, and other relevant metrics.Requirements:Previous account management experienceExcellent communication skillsAbility to prioritise and organise tasks effectivelyEnthusiastic and drivenIf you're interested in this fantastic Account Manager position, submit your CV via the link provided or contact Kitty from Unity Resourcing