Duty Manager

3 weeks ago


Dunfermline, United Kingdom Keavil House Hotel Full time

Hotel Duty Manager Join Our Hospitality TeamKeavil House is a prestigious 4-star hotel nestled in the heart of Dunfirmline, renowned for our exceptional guest service, elegant accommodations, and vibrant hospitality culture. As we continue to grow, were seeking a dynamic and experienced DutyManagerto lead and elevate the guest experience.Contract Type: Full-time / PermanentShift Pattern: Flexible shifts including evenings, weekends, and holidaysAbout the Role:Were seeking a confident, customer-focused Duty Manager to oversee the daily operations of our hotel and ensure every guest enjoys a seamless and memorable stay. This is a hands-on leadership role ideal for someone passionate about hospitality and team development.Key Responsibilities:Lead and support front-of-house and housekeeping teams during your shiftEnsure smooth check-in/check-out processes and resolve guest queriesMonitor health & safety, security, and cleanliness standardsHandle any operational issues swiftly and professionallySupport training and development of junior staffAct as the senior point of contact in the absence of senior managementWhat Were Looking For:Previous experience in hospitality or customer service leadership


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