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Customer Service Advisor

2 months ago

Epsom, United Kingdom Kenneth Brian Associates Limited Full time

Kenneth Brian Associates are recruiting for a Customer Service Advisor for a well-established company based in Epsom.

This is a fantastic opportunity to work within a great team, providing a high level of service to customers regarding a range of products.

Specific responsibilities will include:

  • Responding to calls and emails from customers
  • Resolving queries and issues
  • Liaising with suppliers to resolve customer requests
  • Giving advice and support to customers
  • Booking in customers who require an engineer visit
  • Various administrative tasks
To be considered for this role, you will need the following:
  • Previous experience in a customer focused role
  • Confident and professional telephone manner
  • Able to write business emails
  • Ability to resolve customer issues and queries
  • Working in a team, as well as on your own initiative

We look forward to receiving your application.