Customer Service Advisor

3 months ago


Epsom, United Kingdom TN Recruits Full time

As a Customer Service Advisor, you'll be right at the heart of our dealership, connecting our awesome Technicians with our valued customers. Don't worry if you're not a car expert - previous Automotive experience isn't a must. What we're after is your passion for giving top-notch customer service, your knack for getting things done, and your excitement for each day to bring something different

Join our laid-back crew in Epsom, and we'll make sure you're all set with on-the-job training from your friendly colleagues and managers. We're all about support and good vibes here.

And guess what? We've got a bunch of cool perks lined up too. Think career growth in an easy going environment where you can take the wheel, while we've got your back.

**Benefits**:

- Basic Salary up to £30,000
- Uncapped Bonus
- Amazing Progression Opportunities
- Company Pension Scheme
- 30 days holiday entitlement
- Car Scheme
- Free On Site Parking
- In House Training

**Day to day as a customer service advisor***:

- Meeting and greeting customers
- Booking vehicles into the diary in the workshop
- Liaising with the team to keep track of vehicles progress and ensuring the vehicle is ready at scheduled time
- Carrying out reminder calls to customers for post-visit follow ups and regular maintenance
- Sourcing replacement parts to enable vehicle repairs
- On occasion helping with the collection and or delivery of customer vehicles
- Producing quotations and invoices

**What will you need***:

- Minimum of 6 months experience in customer service
- Automotive Service Advisor experience preferred
- Passion for growth
- A Team Player

**Location** - Epsom

**Why work with TN Recruits Automotive?** We have an incredible reputation with over 145 5-star reviews.



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