Customer Service Assistant

1 month ago


Tipton, United Kingdom Reed Full time
Customer Service Advisor
  • Job Type: Ongoing temporary assignment 
  • Location: Tipton
  • Salary: £12.00 - £12.50 per hour
  • Start date - IMMEDIATE

REED are looking for a Customer Service Advisor to join our client's branch network team. The ideal candidate will provide exceptional customer service to the Branch customers

Day to Day of the Role:
  • Deliver excellent customer service in line with the principles of Treating Customers Fairly
  • Communicate effectively, both in writing and verbally, with a mature and credible approach when dealing with third parties and colleagues.
  • Perform high-quality cashiering functions and maintain accurate standing data.
  • Take responsibility for personal actions, deadlines, and targets.
  • Demonstrate organisation, initiative, resourcefulness, and the ability to work under pressure, both independently and as part of a team.
  • Maintain a positive approach towards customers and colleagues.
  • Perform ad-hoc duties or tasks as required.
Required Skills & Qualifications:
  • Proven ability to provide excellent customer service.
  • Strong communication skills, both written and oral.
  • High attention to detail and accuracy in all aspects of work.
  • Ability to contribute to team targets and work independently.
  • Well-organised, flexible, and able to work under pressure.
Working hours 

Mon - Fri - 8.45 - 5.00pm

Two in every 3 Saturday mornings 8.30 - 12.00 

To apply for the Customer Service Advisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.



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