Assistant Manager, Comms

1 month ago

London, United Kingdom Federated Hermes Full time

Job title – Assistant Manager, Comms & Marketing, EOS at Federated Hermes

Grade – Assistant Manager

Location – London based


About Federated Hermes:

Federated Hermes, Inc. is a global leader in active, responsible investment management, with $750.6 billion in assets under management, as of Dec. 31, 2023. We deliver investment solutions that help investors target a broad range of outcomes and provide equity, fixed-income, alternative/private markets, multi-asset, and liquidity management strategies to more than 11,000 institutions and intermediaries worldwide.


Our clients include corporations, government entities, insurance companies, foundations and endowments, banks, and broker/dealers. Headquartered in Pittsburgh, Federated Hermes has more than 2,000 employees in London, New York and offices worldwide. For more information, visit FederatedHermes.com.


Main function of the role:

Managing communications and marketing to make an impact for EOS (a stewardship service provider) by supporting the team, its clients and its reach across the business and broader marketplace. This will include editing and creating content, managing digital and social media channels, creating marketing collateral and supporting EOS events.


The role will sit within the Federated Hermes Limited Content team, which is part of the wider Marketing department. However the role is dedicated to the support of the EOS business and therefore the job holder will work very closely with the EOS team, especially the EOS client team, to:

  • Ensure accurate and timely delivery of EOS client communications.
  • Maintain case study pipeline and drive delivery of case studies to clients.
  • Maintain and deliver marketing and promotional materials.
  • Ensure timely delivery of key client deliverables such as PRI and UK Stewardship Code questionnaire guidance and client surveys.
  • Maximise the use of marketing channels such as Eloqua, LinkedIn, X and corporate website to enhance brand exposure.


Key tasks and responsibilities (role weighting %):

Communications and content (70%)

  • Compile and edit the monthly client newsletter and other client communications in collaboration with business stakeholders.
  • Management of engagement case study process and driving delivery by working with engagement professionals.
  • Lead the production of EOS’s PRI and UK Stewardship Code reporting guidance for EOS clients.
  • Lead the annual revisions to the EOS Stewardship Report, working closely with the Responsibility Office to align with FHL’s Stewardship Report.
  • Manage EOS’s digital communications distribution channels (website and social media) to enhance brand and profile.
  • Comply materials via DotApprove (Compliance approval) system.
  • Manage EOS communications via Eloqua, WordPress and Salesforce systems.
  • Act as an ambassador for the house style, being a go-to person for ad hoc proofing and editing.
  • Monitor the engager write-ups queue and assist in the timely publication in accordance with established deadlines.


Marketing materials and systems (30%)

  • Take responsibility for EOS client and business development presentations, keeping them up-to-date and in line with house branding.
  • Develop marketing materials to support distribution as required, in collaboration with the central marketing team.
  • Work with the wider Marketing team to ensure EOS is represented effectively across the broader business.
  • Maintain the relationship with external design agency to create new materials as required.
  • Event support in collaboration with the central Event Management team:
  1. Coordinate EOS client webinars and manage the pipeline (6-9 per year)
  2. Support Events team with running of the biannual EOS Client Advisory Council, leading on event communications internally and with clients.


Experience Required:

Candidates will receive full support and training, but must be an excellent project manager and have good organisational, interpersonal, written, numerical and analytical skills. Attention to detail is critical for this role. Candidates would benefit from experience of working in a professional, fast-paced, client-focused environment in a client service, marketing, or communications role. Any additional experience with mass marketing and CRM platforms would be advantageous but is not essential.


Previous experience of working with an institutional client base is highly desirable.

Must be competent with MS Office (Excel, PowerPoint and Word). Strong literacy, communication skills and command of the English language and grammar are essential.


Candidate Profile:

Federated Hermes is a client-focused, professional environment. Working closely with the client and business development team you should demonstrate an awareness of client needs and priorities, as well as those of the wider business.


The job holder should be highly organised with a keen eye for the detail, in the delivery of our marketing content, communications and client events, which are our opportunity to showcase the work we do on behalf of our clients. The job holder should be creative, an excellent problem solver and be on the lookout for new opportunities to enhance the client experience, as well as effective and efficient ways to deliver it. A self-starter with a willingness to learn and can-do attitude is essential.


The role includes a wide variety of tasks, often with competing deadlines, and will demand critical thinking throughout. The job holder should be willing to help out with non-routine duties when required.


Skills and Knowledge:

Essential

  • Experience in a marketing/communications/content role in a professional services or commercial environment
  • Experience in editing and creating content across different document types
  • Well-developed written and verbal communication skills
  • Must have strong command of the English language and grammar
  • Must be able to meet deadlines and work under pressure
  • Keen attention to detail
  • MS office (Excel, PowerPoint and Word)


Beneficial

  • Interest in sustainability, ESG issues or responsible investment.
  • Previous writing or journalism experience
  • Experience in the financial services industry, particularly in regulatory reporting, PRI and UK Stewardship Code reporting
  • Experience with the process of managing and delivering corporate events
  • Experience of working with or for a marketing agency
  • An eye for design


We're looking for the best, whoever they are

We believe in equal opportunities for all and aim to ensure that no current or prospective employee is treated less favourably on the basis of their gender, race, ethnicity, religion or belief, gender identity or expression, marriage or civil partnership, pregnancy and maternity, age, sexual orientation, or disability.


We welcome applications from all eligible candidates, and we particularly encourage applications from eligible candidates from a Black, Asian and Minority Ethnic background, as these groups are underrepresented throughout the financial services sector.

If you would like to request a reasonable adjustment to the application and/or interview process (in line with the Equality Act 2010), please speak to jessica.sheehan@hermes-investment.com

  • Manager-Account Manager

    3 weeks ago

    London, United Kingdom Cru Comms Full time

    Company Description Founded by industry veterans Colleen Monaghan and Emma Hawley in 2020, Cru Comms combines expertise in media relations, digital marketing, social media, copywriting, and crisis communications to serve hospitality brands. Our small, talented team ensures a personalised service, leveraging our passion for the industry and a network of...

  • Manager-Account Manager

    3 weeks ago

    London, United Kingdom Cru Comms Full time

    Company Description Founded by industry veterans Colleen Monaghan and Emma Hawley in 2020, Cru Comms combines expertise in media relations, digital marketing, social media, copywriting, and crisis communications to serve hospitality brands. Our small, talented team ensures a personalised service, leveraging our passion for the industry and a network of...

  • Content & Comms Assistant

    3 months ago

    London, United Kingdom Dentsu Aegis Network Full time

    MKTG Sports + Entertainment part of dentsu are looking for someone to join the team to work within our content and communications team where you will be tasked with helping to bring sponsorship and partnerships to life through ground-breaking, engaging content creation and comms strategies. This is a diverse role and we want people who will play a vital...

  • Comms Lead

    3 months ago

    London, United Kingdom Boston Hale Full time

    Ref: BBBH4688 - Location. **City of London, London**: - Salary. **Negotiable**: - Type. **Contract**: **Job Description**.**: This exciting opportunity for a Comms Lead has arisen to support the implementation of a new EPR system within an NHS organisation, you will be leading the Communications & Engagement workstream within the EPR Connecting Care...

  • Change & Comms Manager

    1 week ago

    London, United Kingdom Tate Full time

    KM Change & Comms ManagerTate recruitment have jined with a global Pharmacuticals company, who are looking for a Knowledge Management Change & Comms Manager to join their team for a 6 month contract. Fully Remote- based in UKStart date: 28th of OctoberContract Length: 6 monthsRate £600 dailyAbout the company:Our purpose is to reimagine medicine to improve...

  • Change & Comms Manager

    1 week ago

    London, United Kingdom Tate Hertfordshire Full time

    KM Change & Comms Manager Tate recruitment have jined with a global Pharmacuticals company, who are looking for a Knowledge Management Change & Comms Manager to join their team for a 6 month contract. Fully Remote- based in UKStart date: 28th of OctoberContract Length: 6 monthsRate £600 daily About the company: Our purpose is to reimagine medicine to...

  • Comms Executive

    3 months ago

    London, United Kingdom Head Office Full time

    **At a glance**: - Contract type - This position is a 12 month Fixed Term contract - Working pattern/flexible working - This is a blended working role, therefore your time will primarily be split between working from home and the London Head Office. However, there will also be an expectation to visit other locations as the need arises. **About the...

  • Associate Consultant

    2 weeks ago

    London, United Kingdom Salt Full time

    Associate Consultant, Corporate Comms Integrated Digital Agency London, 3 days in office£27-£35K Join a pioneering boutique agency that specialises in corporate comms for the digital age. You'll be working with household name clients on comms, content, and campaigns.The Role: Day-to-day management of client accounts including organising meetings,...

  • Associate Consultant

    2 weeks ago

    London, United Kingdom Salt Search Full time

    Associate Consultant, Corporate Comms Integrated Digital Agency London, 3 days in office £27-£35K Join a pioneering boutique agency that specialises in corporate comms for the digital age. You'll be working with household name clients on comms, content, and campaigns. The Role: ·Day-to-day management of client accounts including organising meetings,...

  • Comms Support

    3 months ago

    London, United Kingdom Public Sector Resourcing Full time

    **Comms Support - Inside IR35** **Contract Term: 6 months** **Contracting Authority: Public Sector Resourcing** **Location: Hybrid Working (up to three days per week office based - London)** **Job Purpose**: We are looking for a flexible and adaptable individual who can work across workstreams at pace whilst maintaining quality-focus within a complex,...

  • Account Manager

    3 weeks ago

    London, United Kingdom Cru Comms Full time

    Company DescriptionFounded by industry veterans Colleen Monaghan and Emma Hawley in 2020, Cru Comms combines expertise in media relations, digital marketing, social media, copywriting, and crisis communications to serve hospitality brands. Our small, talented team ensures a personalised service, leveraging our passion for the industry and a network of...

  • Account Manager

    3 weeks ago

    London, United Kingdom Cru Comms Full time

    Company Description Founded by industry veterans Colleen Monaghan and Emma Hawley in 2020, Cru Comms combines expertise in media relations, digital marketing, social media, copywriting, and crisis communications to serve hospitality brands. Our small, talented team ensures a personalised service, leveraging our passion for the industry and a network of...

  • Account Manager

    3 weeks ago

    London, United Kingdom Cru Comms Full time

    Company Description Founded by industry veterans Colleen Monaghan and Emma Hawley in 2020, Cru Comms combines expertise in media relations, digital marketing, social media, copywriting, and crisis communications to serve hospitality brands. Our small, talented team ensures a personalised service, leveraging our passion for the industry and a network of...

  • Associate Consultant

    5 days ago

    London, United Kingdom Salt Full time

    Associate Consultant, Corporate Comms Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Integrated Digital Agency London, 3 days in office£27-£35K Join a pioneering boutique agency that specialises in corporate comms for the digital age. You’ll be working with household name clients...

  • Associate Consultant

    2 weeks ago

    London, United Kingdom Salt Full time

    Associate Consultant, Corporate Comms Integrated Digital Agency London, 3 days in office£27-£35K Join a pioneering boutique agency that specialises in corporate comms for the digital age. You’ll be working with household name clients on comms, content, and campaigns.Your team includes videographers, creatives, and strategists. You'll be learning from...

  • Associate Consultant

    2 weeks ago

    London, United Kingdom Salt Full time

    Associate Consultant, Corporate Comms Integrated Digital Agency London, 3 days in office£27-£35K Join a pioneering boutique agency that specialises in corporate comms for the digital age. You’ll be working with household name clients on comms, content, and campaigns.Your team includes videographers, creatives, and strategists. You'll be learning from the...

  • Associate Consultant

    1 week ago

    London, United Kingdom Salt Full time €27,000 - €35,000

    Associate Consultant, Corporate Comms Integrated Digital Agency London, 3 days in office £27-£35K Join a pioneering boutique agency that specialises in corporate comms for the digital age. You’ll be working with household name clients on comms, content, and campaigns. Your team includes videographers, creatives, and strategists. You'll be...

  • Associate Consultant

    4 days ago

    London, United Kingdom Salt Full time

    Associate Consultant, Corporate Comms Integrated Digital Agency London, 3 days in office£27-£35K The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Join a pioneering boutique agency that specialises in corporate comms for the digital age. You’ll be working with household...

  • Associate Consultant

    2 days ago

    London, United Kingdom Salt Full time

    Associate Consultant, Corporate Comms Integrated Digital Agency London, 3 days in office£27-£35K The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Join a pioneering boutique agency that specialises in corporate comms for the digital age. You’ll be working with household...

  • Account Manager

    3 weeks ago

    Greater London, United Kingdom Cru Comms Full time

    Company Description Founded by industry veterans Colleen Monaghan and Emma Hawley in 2020, Cru Comms combines expertise in media relations, digital marketing, social media, copywriting, and crisis communications to serve hospitality brands. Our small, talented team ensures a personalised service, leveraging our passion for the industry and a network of...