Service Improvement Manager
2 weeks ago
Service Improvement Manager
Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government contract.
The role:
- Manage and keep up to date all information and data on the obligations under the large contract in place with Government
- Effective use of Management Information and data to help shape continuous improvement in service delivery, with ability to spot opportunities to improve and upgrade
- Focus on quality of service, efficiencies, cost reduction, improving outcomes, collecting feedback to action and delivering social value
- Managing change projects / improvement projects, including impact assessments, risk, pilot proposals, trials, evaluation methods and tools
- Present proposals that alter elements of the service in order to achieve continuous improvement, as part of the contractual obligations
- Help manage projects and update RAID logs on project progress
- Research into new systems and innovations that can support improvement and service delivery
Skills & Experience Required:
- PRINCE 2 qualification
- Knowledge and understanding of a range of performance improvement tools and techniques at the level necessary to inform and conduct effective impact assessments of proposed policy and service change initiatives
- The ability to think critically and be a solutions focussed
- Demonstrable experience in contributing to the design and delivery of end to end change management processes, including the implementation of new services within a large prime contract delivery model within quality, time and cost limits
- Negotiation and influencing skills to manage dissent, encourage participation and overcome barriers
- Excellent organisational skills, attention to detail, effective time management and the ability to manage competing priorities to respond to tight deadlines
- Strong data management and IT skills with experience of Microsoft Word, Excel, PowerPoint, Outlook and database systems
-
Service Improvement Manager
2 weeks ago
Birmingham, United Kingdom DiSRUPT Full timeService Improvement Manager Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government...
-
Service Improvement Manager
2 weeks ago
Birmingham, United Kingdom EllisKnight International Recruitment Full timeService Improvement Manager Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government...
-
Service Improvement Manager
1 week ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Ensure all your application information is up to date and in order before applying for this opportunity.Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous...
-
Service Improvement Manager
7 days ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Ensure all your application information is up to date and in order before applying for this opportunity.Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous...
-
Service Improvement Manager
2 weeks ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government contract.The role: Manage and...
-
Service Improvement Manager
2 weeks ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government contract. The role: ...
-
Service Improvement Manager
2 weeks ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government contract. The role: ...
-
Service Improvement Manager
2 weeks ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government contract.The role: Manage and...
-
Service Improvement Manager
2 weeks ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government contract. The role: ...
-
Service Improvement Manager
2 weeks ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government contract.The role: Manage and...
-
Service Improvement Manager
6 days ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving...
-
Service Improvement Manager
2 days ago
Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving...
-
Service Improvement Manager
2 weeks ago
Birmingham, UK, West Midlands, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a large and complex Government contract.The role: Manage and...
-
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our organization, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key ResponsibilitiesContract Management: Manage and...
-
Service Improvement Manager
6 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a Service Improvement Manager, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key ResponsibilitiesContract Management: Manage and keep...
-
Service Improvement Manager
4 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a Service Improvement Manager, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key ResponsibilitiesContract Management: Manage and keep...
-
Service Improvement Manager
4 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager - Transformation ExpertDiSRUPT Recruitment Agency | B Corp is seeking a highly skilled Service Improvement Manager - Transformation Expert to drive continuous improvement and support service excellence for a large and complex Government contract. As a key member of our team, you will be responsible for managing and keeping...
-
Service Improvement Manager
7 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeService Improvement Manager - Transformation ExpertDiSRUPT Recruitment Agency | B Corp is seeking a highly skilled Service Improvement Manager - Transformation Expert to drive continuous improvement and support service excellence for a large and complex Government contract. As a key member of our team, you will be responsible for managing and keeping...
-
Service Improvement Manager
6 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our organization, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key Responsibilities:Manage and maintain accurate and...
-
Service Improvement Manager
3 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our organization, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key ResponsibilitiesManage and maintain accurate...