Service Improvement Manager
7 days ago
Service Improvement Manager - Transformation Expert
DiSRUPT Recruitment Agency | B Corp is seeking a highly skilled Service Improvement Manager - Transformation Expert to drive continuous improvement and support service excellence for a large and complex Government contract. As a key member of our team, you will be responsible for managing and keeping up-to-date all information and data on the obligations under the contract, utilizing Management Information and data to shape continuous improvement in service delivery.
Key Responsibilities:
- Manage and maintain accurate records of contract obligations and performance metrics
- Develop and implement data-driven strategies to improve service delivery and quality
- Collaborate with cross-functional teams to identify areas for improvement and develop solutions
- Design and implement change management projects, including impact assessments, risk analysis, and evaluation methods
- Present proposals to stakeholders to achieve continuous improvement and meet contractual obligations
- Conduct research on new systems and innovations to support improvement and service delivery
Requirements:
- PRINCE 2 qualification or equivalent experience
- Knowledge of performance improvement tools and techniques, including impact assessments and data analysis
- Strong analytical and problem-solving skills, with ability to think critically and develop solutions
- Experience in contributing to the design and delivery of end-to-end change management processes
- Negotiation and influencing skills to manage stakeholder expectations and overcome barriers
- Excellent organizational skills, attention to detail, and ability to manage competing priorities
- Strong data management and IT skills, with experience in Microsoft Office and database systems
-
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our organization, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key ResponsibilitiesContract Management: Manage and...
-
Service Improvement Manager
4 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a Service Improvement Manager, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key ResponsibilitiesContract Management: Manage and keep...
-
Service Improvement Manager
6 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a Service Improvement Manager, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key ResponsibilitiesContract Management: Manage and keep...
-
Service Improvement Manager
6 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our organization, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key Responsibilities:Manage and maintain accurate and...
-
Service Improvement Manager
3 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our organization, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key ResponsibilitiesManage and maintain accurate...
-
Service Improvement Manager
3 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our organization, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key ResponsibilitiesManage and maintain accurate...
-
Driving Service Innovation and Improvement
7 days ago
Birmingham, Birmingham, United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeAbout the RoleWe are seeking a highly skilled Service Improvement Manager to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our organization, you will play a critical role in driving continuous improvement to support service excellence for a large and complex Government contract.Key Responsibilities:Manage and maintain accurate and...
-
Clinical Service Improvement Lead
1 week ago
Birmingham, Birmingham, United Kingdom The Royal Orthopaedic Hospital NHS Foundation Trust Full timeAbout the RoleThe Royal Orthopaedic Hospital NHS Foundation Trust is seeking an experienced and skilled Clinical Service Support Manager to join our Oncology & Complex Arthroplasty Service in improving outcomes and care for our patients.Key ResponsibilitiesLead and manage the individual service in partnership with the Clinical Service Manager, sustaining...
-
Quality Improvement Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full timeQuality Improvement ManagerOrganization: Birmingham and Solihull Mental Health NHS Foundation TrustThis position offers a remarkable opportunity to contribute as a Quality Improvement Manager within BSMHFT. The role focuses on enhancing the Trust's capacity for ongoing improvement by collaborating with service users, staff groups, and experienced...
-
Mechanical Maintenance Manager
4 days ago
Birmingham, Birmingham, United Kingdom Service Care Solutions Full timeAbout the CompanyService Care Solutions is a leading provider of industrial maintenance services, with a strong presence in the West Midlands region.We are currently seeking an experienced Engineering Maintenance Manager to join our team, responsible for leading the Mechanical and Civil Engineering departments.Job SummaryThis is a challenging and rewarding...
-
Mechanical Maintenance Manager
4 days ago
Birmingham, Birmingham, United Kingdom Service Care Solutions Full timeAbout the CompanyService Care Solutions is a leading provider of industrial maintenance services, with a strong presence in the West Midlands region.We are currently seeking an experienced Engineering Maintenance Manager to join our team, responsible for leading the Mechanical and Civil Engineering departments.Job SummaryThis is a challenging and rewarding...
-
Process Improvement Specialist
7 days ago
Birmingham, Birmingham, United Kingdom McCarthy Recruitment Ltd Full timeAbout the RoleWe are seeking a highly skilled Process & Procedures Operations Administrator to join our team at McCarthy Recruitment Ltd. As a key member of our operations team, you will be responsible for creating, reviewing, and optimizing operational processes and procedures to drive business efficiency and customer satisfaction.Key...
-
Engineering Operations Manager
6 days ago
Birmingham, Birmingham, United Kingdom Service Care Solutions Full timeJob DescriptionAbout Service Care SolutionsWe are a leading provider of maintenance and engineering services to various industries, and we are currently seeking an experienced Mechanical Maintenance Manager to join our team. This is an excellent opportunity for a skilled professional to lead our Mechanical and Civil Engineering departments and drive business...
-
Maintenance Manager
2 days ago
Birmingham, Birmingham, United Kingdom Service Care Solutions Ltd Full timeAbout Service Care Solutions LtdService Care Solutions Ltd, a leading provider of industrial maintenance services, is seeking an experienced Maintenance Manager to lead the Mechanical and Civil Engineering departments. Reporting to the Head of Engineering, this is an excellent opportunity for a seasoned Engineering Manager or Supervisor to join a highly...
-
Maintenance Manager
2 days ago
Birmingham, Birmingham, United Kingdom Service Care Solutions Ltd Full timeAbout Service Care Solutions LtdService Care Solutions Ltd, a leading provider of industrial maintenance services, is seeking an experienced Maintenance Manager to lead the Mechanical and Civil Engineering departments. Reporting to the Head of Engineering, this is an excellent opportunity for a seasoned Engineering Manager or Supervisor to join a highly...
-
Operational Improvement Analyst
6 days ago
Birmingham, Birmingham, United Kingdom Gambling Commission Full timeJob SummaryThe Gambling Commission is seeking a highly skilled Process Optimization Specialist to join its Operations Improvement programme. This is an exciting opportunity to contribute to a dynamic programme that will have wide-ranging impacts on how the gambling industry is regulated for years to come.Key ResponsibilitiesConduct thorough analysis of...
-
Operational Improvement Analyst
4 days ago
Birmingham, Birmingham, United Kingdom Gambling Commission Full timeJob SummaryThe Gambling Commission is seeking a highly skilled Process Optimization Specialist to join its Operations Improvement programme. This is an exciting opportunity to contribute to a dynamic programme that will have wide-ranging impacts on how the gambling industry is regulated for years to come.Key ResponsibilitiesConduct thorough analysis of...
-
IT Service Manager
10 hours ago
Birmingham, Birmingham, United Kingdom Apply Recruitment Full time £55,000 - £60,000Job Summary:We are seeking an experienced IT Service Manager to join our team at Apply Recruitment. As a key member of our organization, you will be responsible for developing and implementing problem management processes from scratch, supporting the implementation of ITIL-based processes, and contributing to the improved availability of IT services.Key...
-
IT Service Manager
7 hours ago
Birmingham, Birmingham, United Kingdom Apply Recruitment Full time £55,000 - £60,000Job Summary:We are seeking an experienced IT Service Manager to join our team at Apply Recruitment. As a key member of our organization, you will be responsible for developing and implementing problem management processes from scratch, supporting the implementation of ITIL-based processes, and contributing to the improved availability of IT services.Key...
-
Continuous Improvement Specialist
7 days ago
Birmingham, Birmingham, United Kingdom NHS Full timeJob SummaryWe are seeking a highly skilled Quality Improvement Lead to join our team at Birmingham and Solihull Mental Health NHS Foundation Trust. The successful candidate will be responsible for leading and delivering continuous improvement projects, coaching and upskilling project teams, and developing and implementing quality improvement...