Technical Support Representative
4 weeks ago
Pertemps Redditch are currently recruiting for a Trainee Technical Advisor for a specialist industry, in Bidford On Avon. If you have experience in IT, or perhaps it’s a passion that currently is only a hobby this could be a great opportunity for you
Strong customer service skills are a must, a technical mind and an interest in motor vehicles are advantageous
£30,000 Per Annum
Full Time
5 Day Working Week – including weekend work on a rota basis
1 week in four working from home
Driving License Required
Responsibilities will include (but are not limited to):
- Responding to queries about products, services and cost within SLA’s
- Technical Support and training to dealers
- CRM database maintenance and reporting
- Daily file key management
- Testing and product research
- Support Workshop activities and dyno testing
The Ideal Candidate will have:
- Strong IT skills including high knowledge of MS packages
- Strong communication skills, verbal, written and interpersonal.
- Good customer Service and Telephone Manner
- Time management and organisational skills is key within this role whilst still providing excellent attention to detail.
- Passion for IT and Tech
- Automotive experience required.
If you feel you have the experience and passion for this role please click ‘APPLY’ with your up to date CV or email your CV to holly.bevan@pertemps.co.uk.
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