Technical Support Specialist

3 weeks ago


BidfordonAvon, Warwickshire, United Kingdom Pertemps Network Group Full time

Pertemps Network Group is currently seeking a highly skilled Technical Support Representative to join their team in Bidford On Avon. This exciting opportunity offers a competitive salary of £30,000 per annum, plus the chance to work with a specialist industry in a fast-paced environment.

Key Responsibilities
  • Responding to queries about products and services within agreed service level agreements (SLAs)
  • Providing technical support and training to dealers
  • Maintaining and reporting on CRM database activity
  • Managing daily file key operations
  • Conducting testing and product research
  • Supporting workshop activities and dyno testing

The ideal candidate will possess strong IT skills, including a high level of proficiency in Microsoft packages, as well as excellent communication and customer service skills. A passion for IT and technology is essential, along with relevant experience in the automotive sector.



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