Admin Officer

2 weeks ago

Hampton, United Kingdom The Workplace Consultancy Full time

My client, one of the UK’s leading fleet management companies, is looking for an Administrator to join their Account Management department based in Hampton (Middlesex).

Main purpose of the role :

To ensure the administration tasks of the account management function are completed accurately and within agreed timescales. Ensuring all activities are undertaken in accordance with work instructions and quality procedures.

Vehicle Administration

  •  As per an Account Executive (AE) request, prepare and send driver packs to the relevant client prior to vehicle delivery.

  •  To assist the AM / AE in monitoring and managing Client MOT/Service/vehicle recall and Insurance reminders, and updating the vehicle management system accordingly.

  •  To manage client driver fines administration and update the vehicle management

  • system accordingly.

 To undertake tasks and administration relating to the taxing of vehicles and logging and filing of fleet V5 documents

Daily Hire Administration

  • To ensure all extensions or terminations of daily hire bookings are processed as above.
  • To produce and action Daily Hire reports as necessary to reduce customer queries.

Duty of Care

  •  To assist with driver's license mandate processing and administration.

  •  To produce and action weekly driver reports to ensure continued GDPR compliance.

Other General admin tasks

  •  To process department post on a daily basis & allocate as appropriate
  •  To answer all overflow calls from Reception and AE’s, taking messages and assisting where possible.
  • To carry out other general department administrative duties including processing mail (received & sent) when required, and maintaining the scanning filing system.
  • To undertake any other tasks/projects within the department as directed by the AM.

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