Employee Relations Lead

2 weeks ago

London, United Kingdom Career Moves Group I B Corp™ Full time

Are you a hands-on HR professional with a passion for employee relations and operations? We’re seeking a driven Employee Relations Lead to join a dynamic team navigating an exciting global transformation. This role is ideal for someone ready to thrive in a fast-paced, high-change environment and take the lead in shaping and improving HR processes.


What You’ll Be Doing:

  • Manage a team of 6 across HR Operations and ER, delegating tasks across multiple mailboxes and queries while maintaining efficiency and quality.
  • Drive improvements in ER case management, identify trends, suggest solutions, and implement a new ER case management system.
  • Support global HR transformation projects, including consultations, policy revisions, and optimizing HR operations for a UK Shared Service Centre.
  • Enhance people data reporting and analytics, enabling informed decision-making across the business.
  • Roll up your sleeves to support with redundancy calculations, TUPE processes, ad hoc letters, and ER matters.
  • Help build robust HR and ER processes while managing ambiguity in a rapidly changing environment.


What We’re Looking For:

  • Proven experience leading HR Ops or ER teams, ideally within a large, fast-paced organization or shared services environment.
  • Expertise in managing high-volume, ER cases and policy queries, with a focus on proactive improvement.
  • Strong organizational and delegation skills with the ability to oversee multiple workstreams and queries.
  • Exposure to change programs, TUPE, or collective consultations, with a hands-on and solutions-driven approach.
  • Tech-savvy with experience in improving processes and leveraging data for decision-making.


This is a fantastic opportunity to play a key role in a global transformation while developing your leadership and operational expertise.

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