Housing Advice and Prevention Officer

1 week ago


Newport, United Kingdom Octave Recruitment Ltd Full time

Are you experienced in delivering housing advice and homelessness prevention services? Do you have in-depth knowledge of the Housing (Wales) Act 2014 and a proven track record in handling complex casework under this legislation? If so, we want to hear from youWe are looking for a dedicated Housing Advice and Prevention Officer to join our team and make a meaningful impact on the lives of individuals and families facing housing challenges.Key Responsibilities:Homelessness Case Reviews: * Undertake senior officer reviews of homelessness cases under the Housing (Wales) Act 2014, ensuring decisions are lawful, fair, and transparent. * Respond to statutory reviews of decisions, including those related to the suitability of accommodation, with well-reasoned and clear written responses.What We’re Looking For: * Extensive knowledge and practical experience of the Housing (Wales) Act 2014, particularly casework related to homelessness prevention and statutory reviews. * Experience in homelessness prevention, housing advice, or similar frontline roles. * Strong report-writing skills, with the ability to articulate complex casework decisions clearly and professionally. * Excellent communication skills and the ability to manage relationships with stakeholders, including elected representatives and other public bodies. * Proven ability to handle complaints and sensitive issues with empathy, tact, and a problem-solving approach



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