Presentations Operator

Presentations AssociateSalary: 36000 per annum plus company benefitsLocation: Fully remoteContract: Full time permanentShifts: 37.5 hours per week worked Mon-Fri 8am-4pm with a 30-minute unpaid breakWork model: RemoteWilliams Lea seeks a Presentations Operator to join our teamWilliams Lea is the leading global provider of skilled technology-enabled business-critical support services with long-term trusted relationships with blue-chip clients across investment banks law firms and professional services firms. Williams Lea employees nearly 7000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments from centralised Williams Lea onshore facilities and through best cost company offshore locations.Purpose of Role A Presentations Operator plays a key role in producing high-quality client-facing materials such as pitch books and reports in alignment with corporate branding and templates. Working closely with Workflow Coordinators the operator manages each document from intake to completion ensuring accuracy consistency and timely delivery under pressure. The role requires a consultative and professional approach to client communication a strong sense of ownership over deliverables and the ability to manage shifting priorities and tight deadlines. By maintaining high standards and fostering strong working relationships with both clients and colleagues the operator supports the seamless delivery of presentations that are critical to the banks business development and advisory functions.Key ResponsibilitiesComplete amendments to and create documents as requested by clients using the provided templatesTake ownership for the quality of your work and the associated deadlinesUse various applications for job related duties accurately and effectivelyAccurately estimate the production time and liaise with Workflow Coordinators to ensure deadline adherenceShare knowledge and encourage a supportive team cultureTake a pro-active approach to attendance and time managementEnsure adherence of objectives and contractual obligations (Service Level Agreements and Key Performance Indicators)Act in a professional and consultative manner to all clientsEnsure a clear and comprehensive handover for any incoming staffGeneral TasksAccurate and timely production of all Presentations materials including but not limited to; creating pitch books and materials creating editing and error correcting multiple document types to support the clients brand; intake and workflow coordination functions as neededEnsure all work is quality checked before being returned to the clientEnsure complete submission of work to be randomly quality checkedAdherence of department policies and proceduresReport any issues to relevant partiesKey CompetenciesExperience of working in a corporate cultureAbility to work to tight deadlines whilst under pressureMust be able to work on their own initiativeSelf-motivated ability to think on the spotContinual improvement mentality open and receptive to feedbackStrong service mentality commitment to service excellence is essentialEffective communication skills both verbal and writtenFlexible attitudeShould be a quick learner able to pick up skills relevant to the service needsDetermination to achieve results and being prepared to put in extra effort when requiredAccountability for own resultsThe candidate must have advanced knowledge of Word Excel and PowerPoint. A working knowledge of graphics production and applications is also desired such as Photoshop Illustrator and InDesignExposure to a shift environment would be beneficialJob QualificationsHigh school diploma or equivalentMinimum (1) year presentations experience preferably in a legal banking or large corporate environmentSkilled in the use MS Office software (Excel PowerPoint Visio as examples); strong keyboarding and typing skillsFamiliar with other software programs for editing and/or creating documents; specifically Adobe PDF & Creative Suite (Illustrator Photoshop as examples)Strong attention to detail; able to work on multiple projects simultaneouslyAble to apply intermediate requisite knowledge of appropriate grammar spelling composition to work requestsMust have good organizational skillsMust be able to meet deadlines and complete all projects in a timely mannerAbility to handle sensitive and/or confidential documents and informationAble to exercise good judgment to make decisions that conform to business needs and policyGood problem solving skills with the ability and understanding of when to escalate a problem to a supervisory levelAbility to maintain professional composure when working with immediate deadlinesAbility to work both independently and collaboratively as part of a teamAbility to work in a fast paced environmentAbility to communicate professionally both verbally and in writingMust be self-motivated with a positive attitudeProven customer service skills are required in order to create maintain and enhance customer relationshipsRewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being we offer a comprehensive benefits package including but not limited to:25 days holiday plus bank holidays(pro-rata for part time roles)Salary sacrifice schemes retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TVs laptops and computers or household appliances.Life AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeDiscounted gym membershipsReferral SchemeYou will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable challenging and rewarding career with future career development prospectsEquality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (which includes colour nationality and ethnic or national origins) religion or belief sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness fairness and transparency.If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).View our Privacy Notice Key Skills Forklift,Calipers,Basic Math,Heavy Equipment Operation,Math,Packaging,Mechanical Knowledge,Paving,Fireworks,Clamp Truck,Excavator,Manufacturing Employment Type : Full-Time Experience: years Vacancy: 1