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Office Administrator

2 months ago

Marlow, United Kingdom Bucks and Berks Recruitment Full time

We are looking for a methodical, organised and experienced Office Administrator with excellent attention to detail to join our client, a well established charity based in the heart of Marlow.

In this busy and rewarding role, the successful candidate will be providing effective and wide ranging admin support to the team.

This is a really varied position and would suit someone with excellent admin and communication skills able to prioritise a busy workload. You will be supporting the CEO, the membership team, events, comms, finance and marketing.

The role is full time Monday to Friday 9am - 5pm, office based. 25 days holiday.

Some of the duties include

  • To act as the first point of contact for all public enquiries via telephone and email
  • To co-ordinate and facilitate activities with the board of trustees and advisory council
  • To facilitate media and press enquiries
  • Responsible for inward and outward mail
  • Maintaining franking machine supplies and ensuring correct postage/customs forms are completed
  • Taking post to the post office and arranging postal collections
  • Booking fortnightly team meetings either by Zoom or face-to-face and communicating to team members
  • Providing refreshments where necessary, taking minutes and circulating actions as required
  • Co-ordinating mail shots by email
  • Assisting the education department as and when required
  • Delegate registration and sending confirmation/receipts for educational courses
  • To organise cards/flowers/gifts for birthdays/Christmas for suppliers and trustees/council
  • Maintain and update the phone system and portal cloud works including phone directory
  • General filing
  • Delegate registration and sending confirmation for educational courses
  • Prepare and send out membership packs, journals etc
  • Assist members with basic membership enquiries in conjunction with the Membership Manager
  • Working with the Communications Manager to update and amend the websites

Skills/Experience

  • Experience in a similar role
  • Excellent communication skills - both written and oral - are essential. As is a good customer service ethic
  • Attention to detail is critical
  • Knowledge of, or a willingness to learn, web-based software such as Zoom and WordPress as well as being competent in using Microsoft Excel, Word and Outlook
  • A 'can do' attitude is of key importance - everyone in the office has to roll up their sleeves and support the rest of the team, but you must be able to work independently and on your own initiative

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.