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Customer Service Administrator

4 months ago

Stafford, United Kingdom Reed Full time
Account Coordinator
  • Salary: £23,000 per annum
  • Location: Stafford
  • Job Type: Full-time, 12-month Fixed Term

We are seeking an experienced Account Coordinator to join our team. This role is ideal for someone with a background in Sales or Customer Service Administration who is looking for an opportunity to progress within a global manufacturing company. The main purpose of this position is to support the Sales and Service teams by ensuring international customer queries and orders are handled with efficiency and precision.

Day to day of the role:
  • Answer customer enquiries via phone and email, addressing delivery and pricing questions.
  • Raise quotations and proforma invoices.
  • Process sales orders and match delivery notes to sales orders.
  • Liaise with overseas suppliers to progress orders and ensure timely delivery.
Required Skills & Qualifications:
  • Exceptional customer service skills.
  • Previous experience with SAP is essential.
  • Proven experience in dealing with business customers.
  • Experience working in the manufacturing sector is advantageous.
Benefits:
  • 26.5 days holiday plus Bank Holidays, increasing with service.
  • Competitive pension match scheme.
  • Funded training opportunities.
  • Cycle to work scheme.
  • Discounted or free food options.
  • Employee discount program.
  • On-site parking available.
  • Referral and wellness programs.
  • Work in fantastic modern offices with space to learn on the job.

To apply for this Account Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Apply as soon as possible to seize this exciting opportunity.