Call Centre Representative
1 week ago
Call Centre Representative Salary: 25565 per annumLocation:Tamworth StaffordshireHours: Full time Permanent (Office Based) Monday to Friday 8.30am - 5pm 1/2 lunch breakPerks: 28 days holiday (including bank holidays) Workplace Pension Scheme Life Insurance Eye Tests Medical Cashplan Yearly Flu VaccinationWere working with a well-established organisation that is seekinga proactive and customer-focused Customer Experience Representative to join their busy office based in Tamworth. This is a fantastic opportunity for individuals with a background in claims coordination or reactive maintenance who take pride in delivering a first-class service from start to finish.About the Role: As a key point of contact for customers youll play an essential role in managing the full lifecycle of each claim from initial instruction through to job completion. Youll ensure that each interaction is handled with care clarity and professionalism while coordinating with a range of internal and external stakeholders including engineers insurers and trades teams.Key Responsibilities:Manage a portfolio of property claims ensuring all cases are progressed efficiently and within service level agreementsLiaise with customers via phone and email throughout each stage of their claim providing regular updates and supportAccurately maintain client systems updating case notes logs and schedulesCoordinate with internal field teams and subcontractors to arrange site visits and repairsSchedule workloads effectively ensuring technician availability and travel times are optimisedWhat Were Looking For:Experience in claims handling customer service call centre or housing maintenance coordinationConfidence in speaking with customers over the phone particularly those who may be upset or in distressStrong organisational skills and attention to detailA collaborative team player with a proactive and professional approachGood working knowledge of Microsoft Office including ExcelMinimum GCSE (or equivalent) in Maths and EnglishJob Ref: EN988Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 7 working days of your application you should presume that your application was unsuccessful. By applying for this vacancy you are giving permission for Hollyfield Personnel to contact you and retain your details.Required Experience:Unclear Seniority Key Skills Corporate Paralegal,Car Driving,Design Engineering,Electrical Controls,Consultancy Employment Type : Full-Time Experience: years Vacancy: 1
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Call Centre Representative
6 days ago
Tamworth, United Kingdom Hollyfield Personnel Full timeCall Centre Representative Salary: 25565 per annum Location: Tamworth, Staffordshire Hours: Full time Permanent (Office Based) Monday to Friday 8.30am - 5pm 1/2 lunch break Perks: 28 days holiday (including bank holidays); Workplace Pension Scheme; Life Insurance; Eye Tests; Medical Cashplan; Yearly Flu Vaccination We are working with a well-established...
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Call Centre Operative
5 days ago
Tamworth, United Kingdom People Solutions Full time**Call Centre Operative**: £10.99 - £10.99 per hour per hour B77 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...
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Call Centre Operative
6 days ago
Tamworth, United Kingdom The Best Connection Full timeJob DescriptionOur client, based in Tamworth requires Part time Contact Call Centre Operatives (NO COLD CALLING). No previous experience necessary as full training is provided. 12 week temporary assignment. Duties include dealing with incoming calls from members and delivering excellent customer service to handle queries. Liaising with engineers via...
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Call Centre Operative
2 weeks ago
Tamworth, United Kingdom The Best Connection Employment Group Full timeOur client, one of the largest vehicle glass repair and replacement specialists, based in Tamworth requires Part Time Call Centre Operatives (NO COLD CALLING). No previous experience necessary as full training is provided. Working Saturday £10.99 per hour and Sunday £13.45 per hour. Hours available 0800-1600. Possible permanent position following a...
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Call Centre Operative
1 week ago
Tamworth, United Kingdom The Best Connection Employment Group Full timeOur client, one of the largest vehicle glass repair and replacement specialists, based in Tamworth requires Call Centre Operatives (NO COLD CALLING). No previous experience necessary as full training is provided. Working 37.50 hours per week covering hours between Monday to Friday. Hours available 0800-1600, 0900-1700, 1000-1800. Paying £10.00 per hour....
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Call Centre Operative
2 weeks ago
Tamworth, United Kingdom The Best Connection Employment Group Full timeOur client offers: - Working 37.50 hours per week - Monday to Friday. - 08:00 & 16:00, 09:00 & 17:00, and 10:00 & 18:00 rotating weekly (rota given) - Paying £11.44 per hour. - Will have the option to work from home after 12 weeks. Benefits of working for The Best Connection Group Limited include: - Online payslips - Weekly pay - Pension contribution -...
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Call Centre Operative
5 days ago
Tamworth, United Kingdom The Best Connection Employment Group Full timeOur client offers: - Working 37.50 hours per week - Monday to Friday. - 08:00 - 16:00, 09:00 - 17:00, and 10:00 - 18:00 rotating weekly (rota given) - Paying £10.99 per hour. - Will have the option to work from home after 12 weeks. Benefits of working for The Best Connection Group Limited include: - Online payslips - Weekly pay - Pension contribution -...
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Sales Support Representative
5 days ago
Tamworth, United Kingdom HollyField Personnel Full time**Sales Support Representative** £23,500 (pro-rata) **Job Type**: Part Time Location: Tamworth Hours: Monday to Friday, 9.30am - 2.30pm - Our client is seeking a dedicated Sales Support Representative to join their esteemed Customer Service Department._ **What our client offers**: - Company Pension contribution of 5% - 25 days Holidays pro rata + bank...
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Contact Centre
2 weeks ago
Tamworth, United Kingdom Brakes Full time**Contact Centre - Sales Advisor** **£19,424 - On Target Earnings of £25,424 + great benefits** **This is about more than sales. At its heart, this role is about people. Understanding what our customers need before they need it, you’ll get to make a real difference to schools, care homes, hospitality venues and more across the UK. As the UK’s largest...
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Contact Centre
1 day ago
Tamworth, United Kingdom Brakes Full time**Contact Centre - Sales Advisor** **£19,424 + £500 monthly on-target bonus + great benefits** **Full Time ???????Office Based Role** ?????? This is about more than sales. At its heart, this role is about people. Understanding what our customers need before they need it, you’ll get to make a real difference to schools, care homes, hospitality venues...
