Dutch Speaking Customer Service Advisor

1 week ago


Bristol, United Kingdom Red Recruitment Full time

Red Recruitment is recruiting a Dutch-speaking Customer Service Advisor in Bristol City Centre to join an insurance business that specialises in bespoke insurance products.Our client also prides itself on the people it employs, which makes this a great opportunity for a bilingual (Dutch and English) speaker.The salary for this position is £25,000 per annum.Benefits and Package for a Dutch-speaking Customer Service Advisor:Salary: £25,000 per annumHours: Monday - Friday, 8am - 4.30pmContract Type: PermanentLocation: Bristol City CentreStart date: ASAPHybrid working options are available after the probation period (3 days in the office, 2 days at home)Generous pension schemePrivate healthcareDeath in service benefitFantastic Employee Assistance ProgrammeKey Responsibilities of a Dutch-speaking Customer Service Advisor:Answering phone calls and responding to enquiries within target timescalesMaking outbound calls and correspondence in writing when necessaryConfirming and verifying details that are provided and accurately entering them into the databaseInvestigating losses thoroughly to obtain pertinent facts and to record loss dataNotifying relevant parties of all losses receivedCorresponding in both Dutch and EnglishKey Skills and Experience of a Dutch-speaking Customer Service Advisor:You must be fully fluent in both Dutch and EnglishExcellent telephone manner and customer focus is requiredExperience in a customer service/claims environment is requiredAwareness of cultural and working practices in France is preferredYou should also be PC literate and be able to use Microsoft OfficeIf you are interested in this position and speak both Dutch and English fluently, please apply nowRed Recruitment (Agency)



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