Vice President, Client Service II

4 days ago

London, United Kingdom BNY Mellon Full time

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Vice President, Client Services II to join our Asset Servicing - Client Experience team. This role is located in London - Hybrid.

In this role, you will make an impact in the following ways:

  • Build strong, collaborative relationships, both internally and externally with clients.
  • Analyze data and information and apply problem-solving skills.
  • Operate with a sense of urgency while effectively prioritizing tasks.
  • Communicate clearly and concisely, adapting style depending on the audience.
  • Apply a strong controls focus and know when to escalate issues.
  • Demonstrate strong leadership skills and provide guidance to less experienced team members.

To be successful in this role, we’re seeking the following:

  • Bachelor's degree or the equivalent combination of education and experience.
  • Sufficient years of client services experience within ETFs and Asset Servicing, paired with operational expertise.
  • Collaborative and flexible approach to problem-solving, outstanding people and interpersonal skills, and the ability to work effectively in a global team environment.
  • Able to work independently and autonomously, manage multiple work streams, and have an eye for detail.
  • Experience working with and influencing cross-functional teams and senior stakeholders.
  • A business-focused individual with a results-driven mentality combined with a high desire to work strategically.

At BNY, our culture speaks for itself. Here’s a few of our awards:

  • America’s Most Innovative Companies, Fortune, 2024.
  • World’s Most Admired Companies, Fortune 2024.
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024.
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024.
  • “Most Just Companies”, Just Capital and CNBC, 2024.
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024.
  • Bloomberg’s Gender Equality Index (GEI), 2023.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

#LIHybrid

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