Vice President, Client Service II

2 months ago


London, United Kingdom BNY Full time
Job Description

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Vice President, Client Services II to join our Asset Servicing - Client Experience team. This role is located in London - Hybrid

In this role, you will make an impact in the following ways:

  • Build strong, collaborative relationships, both internally and externally with clients
  • Analyses data and information and problem-solving skills
  • Operates with a sense of urgency, but who can simultaneously prioritize effectively
  • Communicate clearly and concisely and be able to adapt style depending on audience
  • Apply strong controls focus, and know when to escalate
  • Demonstrate strong leadership skills and provide guidance to less experienced team members
To be successful in this role, we're seeking the following:

  • Bachelors degree or the equivalent combination
  • Sufficient years of client services experience within ETF's and Asset Servicing, paired with operational expertise is beneficial
  • Collaborative and flexible approach to problem solving, outstanding people and Interpersonal skills, and the ability to work effectively in a global team environment
  • Able to work independently and autonomously, manage multiple work streams, and have an eye for detail
  • Experience working with and influencing cross-functional teams and senior stakeholders
  • A business focused Individual with a results-driven mentality combined with a high desire to work strategically
At BNY, our culture speaks for itself. Here's a few of our awards:

  • America's Most Innovative Companies, Fortune, 2024
  • World's Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 •
  • Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
  • "Most Just Companies", Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you.

BNY is an Equal Employment Opportunity/Affirmative Action Employer -Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

#LIHybrid

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