Complaints Handler
5 days ago
Complaints Handler Location: Hybrid / BracknellThis is a temporary assignment which is ongoing Salary: £15.46 to £15.50 per hourHours of work: 37 hours per week – 8.30am to 5pmDynamite Recruitment is delighted to be working in partnership with a very well-established and fast-growing organisation based in Bracknell Our client is looking to recruit Complaints Handlers / Customer Relations Officers to join their busy team on a temporary basis immediately. As a Complaints Handler /Customer Relations Officer you will be responsible for: Work as part of a specialist complaints department to deal with customers who have a complaint to make or who are disgruntled with the service that they have been provided with Respond and resolve customer complaints and escalations. Liaise with internal departments and third parties to manage the enquiry with professionalism. To provide a solution to customers within satisfactory timescales Ensure that feedback is provided to the appropriate Line Manager regarding the outcome of a complaint. Follow up with the customer if necessary and to ensure that a bad situation is turned into a positive one. To respond to customers’ needs in person and via email. The Ideal Complaints Handler will have/be: Demonstrable experience of Complaints & Resolution / have worked within a customer service role where you have managed complaints. Excellent English skills with strong letter writing skills. Confident, and if necessary, authoritative on the phone. Strong interpersonal and influencing skills. Ability to prioritise workload. Work independently as well as part of a team. Strong customer service and telephone skills. Good negotiating skills. To be considered please submit your CV asap
-
Complaints Handler
2 weeks ago
Bracknell, United Kingdom CV-Library Full timeComplaints Handler Location: Hybrid / Bracknell This is a temporary assignment which is ongoing Salary: £15.46 to £15.50 per hour Hours of work: 37 hours per week – 8.30am to 5pm Dynamite Recruitment is delighted to be working in partnership with a very well-established and fast-growing organisation based in Bracknell ...
-
Motor Complaint Handler
2 weeks ago
Bracknell, United Kingdom Candidate Source Careers Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.You will be loading the complaint onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.As...
-
Motor Complaint Handler
2 weeks ago
Bracknell, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.As...
-
Motor Complaint Handler
2 weeks ago
Bracknell, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.You will be loading the complaint onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter. As...
-
Motor Complaint Handler
2 weeks ago
Bracknell, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.You will be loading the complaint onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.Check...
-
Motor Complaint Handler
1 month ago
Bracknell, United Kingdom CV-Library Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...
-
Motor Complaint Handler
2 weeks ago
Bracknell, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter. ...
-
Motor Complaint Handler
1 month ago
bracknell, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...
-
Motor Complaint Handler
2 weeks ago
Bracknell, United Kingdom CV-Library Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...
-
Motor Complaint Handler
2 weeks ago
Bracknell, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.You will be loading the complaint onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.
-
Motor Complaint Handler
4 weeks ago
Bracknell, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...
-
Motor Complaint Handler
1 month ago
Bracknell, Berkshire, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...
-
Complaints Handlers, Financial Services
1 month ago
Bracknell, Berkshire, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...
-
Bracknell, United Kingdom Candidate Source Full timeWe are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.You will be loading the complaint onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.As...
-
Complaints Handler
7 months ago
Bracknell, United Kingdom Silva Homes Full time**Salary**: £28,328 per annum **Contract Type**: Fixed-Term (6 months), Full-Time (37 hours per week) - **What we offer/ benefits include**:_ - 28 days holiday + bank holidays (plus other additional paid leave) - Annual opportunity to buy/sell leave - Personal pension scheme (up to a total of 18% contributions) - Annual £150 worth of well-being vouchers -...
-
Customer Outcome Advocate
3 days ago
Bracknell, Bracknell Forest, United Kingdom Candidate Source Full timeAs a Motor Complaint Handler with Candidate Source, you will have the opportunity to work with customers to understand their concerns and resolve them efficiently. This includes reviewing evidence from systems, discussing points with customers, and concluding outcomes in final response letters.
-
Customer Service Representative
6 months ago
Bracknell, United Kingdom Groomfield Recruitment Ltd Full timeCustomer Issue Resolution Representative. Are you a problem solver with a knack for customer service? We're looking for a Customer Issue Resolution Representative to join a leading global diversified health technology company. This is an exciting opportunity to be part of a company that values innovation, collaboration, and operational excellence. - Hourly...