Customer Support Associate
2 weeks ago
- Strong communication and listening skills.
- The ability to empathise with customers and understand their situations.
- Reliable, good internet connection/Dedicated work space
- Reviewing documents and closing accounts for deceased customers while assisting their families throughout the process.
- Providing specialised support to those dealing with loss.
- Communicating with relatives, Funeral Directors, Solicitors, and other parties involved within the process
- Collaborating with a diverse team to achieve positive customer outcomes.
- Adhering to regulatory requirements in a regulated organisation.
- Being flexible and ready to assist in other areas as needed.
- Strong communication and listening skills.
- The ability to empathise with customers and understand their situations.
- Experience in customer service, whether in-person or over the phone.
- Solid computer skills, including proficiency in Microsoft Office.
- A reliable and flexible approach to meeting the needs of customers and the business.
- Teamwork skills, with a commitment to delivering high-quality service.
- Basic knowledge of relevant policies and regulations, with the ability to work within these guidelines.
- Reliable, good internet connection
- Dedicated work space
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Sales & Customer Support Associate
3 months ago
Leeds, United Kingdom Happy Fox Co Full timeAs a Sales & Customer Support Associate, you will play a pivotal role in ensuring our customers receive the best service possible. You will be responsible for both sales and customer support activities, helping our customers make informed purchasing decisions and addressing their post-purchase needs. **Key Responsibilities**: - **Sales**:Proactively reach...
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Cafe Support Associate
2 days ago
Leeds, Leeds, United Kingdom Creative Support Full timeCreative Support is a national, fast-growing not-for-profit organization providing support to individuals with a wide range of care needs.The Role:To efficiently manage the daily operations of the café.To support people with learning disabilities at our Social Enterprise community café to experience employment and community involvement.To work alongside...
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Cafe Support Associate
2 days ago
Leeds, Leeds, United Kingdom Creative Support Full timeCreative Support is a national, fast-growing not-for-profit organization providing support to individuals with a wide range of care needs.The Role:To efficiently manage the daily operations of the café.To support people with learning disabilities at our Social Enterprise community café to experience employment and community involvement.To work alongside...
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Customer Service Associate
4 weeks ago
Leeds, Leeds, United Kingdom Asda Express Full timeCustomer Service Associate - Retail EnvironmentPosition: Customer Service AssociateWork Schedule: Flexible Part-Time / Full-Time Opportunities AvailableCompensation: Competitive Hourly RateIncentive Program: Quarterly Performance BonusCompany: Asda ExpressWe are seeking enthusiastic and committed Customer Service Associates who excel in delivering...
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Customer Relationship Associate
3 months ago
Leeds, United Kingdom Exemplar Health Care Services Limited Full time**Customer Relationship Associate** **Position**: Customer Relationship Associate **Location**: Home based, with travel to Head Office in Rotherham once a month **Contract type**: 40 hours per week, predominately Monday to Friday but must be flexible **Rate**: £27,000 per annum **This is an exciting opportunity to work for a forward-thinking and growing...
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Support Associate
7 days ago
Leeds, Leeds, United Kingdom Headway Recruitment Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our team at Headway Recruitment as a Customer Support Associate. This is a temporary contract for 6 months, working remotely or in a hybrid setup.Key ResponsibilitiesReview and close accounts for deceased customers, providing support to their families throughout the process.Offer...
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Customer Service Associate
4 weeks ago
Leeds, Leeds, United Kingdom Asda Full timeCustomer Service AssociatePosition Customer Service AssociateLocation Home ShoppingEmployment Type Part-timeContract Type PermanentWeekly Hours 24Compensation Competitive salaryCategory Retail Hourly Staff, Sales PersonnelRole OverviewAs a Customer Service Associate, you will play a vital role in ensuring the smooth operation of our retail environment.Our...
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Customer Experience Associate
3 months ago
Leeds, United Kingdom Rhodium Consulting Limited Full timeREF: EM0048 Vacancy: Customer Experience Associate Location: Leeds **Salary**: Negotiable, DOE + Bonus Hours: 40 hours per week 08.30 to 17.00 Monday to Friday We are recruiting on behalf of a UK leading Manufacturer, with distribution centres throughout the UK, who are looking to employ a Customer Experience Associate to join their successful team in...
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Customer Service Associate
4 weeks ago
Leeds, Leeds, United Kingdom EG Group Full timePosition: Customer Service Associate at EG GroupWork Type: Part-Time / 12 Hours Available / Permanent Compensation: £11.75 for individuals over 21 | £7.15 for those aged 17 | £6.60 for individuals aged 16 Company: EG Group Role Overview: We are in search of enthusiastic and committed customer service associates who can deliver exceptional service to join...
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Customer Success Associate
4 months ago
Leeds, United Kingdom BigChange Full timeJoin Our Empowered Team at BigChange and Accelerate Customer Success! **About BigChange** At BigChange, we are transforming field service management with our innovative and user-friendly technology - JobWatch. As a market leader, we create significant business value for our customers, fostering retention, and maximizing lifetime value. Our purpose-driven...
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Sales Support Associate
3 months ago
Leeds, United Kingdom Salesify Inc. Full timeAs a Sales & Customer Support Associate, you will play a pivotal role in ensuring our customers receive the best service possible. You will be responsible for both sales and customer support activities, helping our customers make informed purchasing decisions and addressing their post-purchase needs. **Key Responsibilities**: - **Sales**:Proactively reach...
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Customer Service Associate
4 weeks ago
Leeds, Leeds, United Kingdom Leeds University Union Full timeSalary: Competitive Employment Type: Full-time, 35 hours per week, working 5 days out of 7 We are seeking a dedicated Customer Service Associate to join our LUU Co-op franchise. In this role, you will support the Team Leaders and the Assistant Retail Manager in a service-oriented atmosphere, demonstrating a commitment to excellence and consistently...
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Customer Support Manager
2 days ago
Leeds, Leeds, United Kingdom solera Full timeAbout SoleraSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital...
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Customer Support Manager
2 days ago
Leeds, Leeds, United Kingdom solera Full timeAbout SoleraSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital...
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Customer Service Associate
4 weeks ago
Leeds, Leeds, United Kingdom Leeds University Union Full timeSalary: Competitive, based on part-time hours Employment Type: Part-time - hours per week, Monday to Friday, during peak hours Job Reference: Available upon request Leeds University Union (LUU) operates two vibrant retail outlets, catering to a diverse range of student needs. Our branded merchandise store offers clothing and accessories, while our...
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Customer Support Agent
2 weeks ago
Leeds, United Kingdom Candidate Source Full timeWe are looking for empathetic Customer Support Agents with a passion for customer service to join a dynamic team on a major project for a UK bank. You will be working within the bereavement team supporting customers though the notification process, logging the bereavement and updating profiles. Candidates will be required to work 7hrs a day, Monday to...
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Customer Support Agent
2 weeks ago
Leeds, United Kingdom Candidate Source Ltd Remote Work Freelance Full timeWe are looking for empathetic Customer Support Agents with a passion for customer service to join a dynamic team on a major project for a UK bank. You will be working within the bereavement team supporting customers though the notification process, logging the bereavement and updating profiles. Candidates will be required to work 7hrs a day, Monday to...
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Customer Support Manager
3 months ago
Leeds, United Kingdom solera Full timeWho We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital...
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Customer Success Associate
3 months ago
Leeds, United Kingdom BigChange Full timeOur Purpose is to improve lives by accelerating growth and sustainability in our community. The role is critical to this purpose by developing value for our customers through our products and services and this driving retention and lifetime value, We are looking for a pro-active and determined individual with excellent customer service experience to help...
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Mortgage Associate
2 weeks ago
Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleAt HSBC, we are seeking a Customer Service Officer - Mortgage Associate to join our dynamic team in a customer-facing role.Key ResponsibilitiesEngage with customers over the phone, establishing rapport and addressing their inquiries in a professional and courteous manner.Follow call protocols and deliver exceptional service by effectively...