Senior Service Manager

4 weeks ago

Cobham, United Kingdom Additional Resources Ltd Full time

An exciting opportunity has arisen for a Senior Service Manager with line management experience, ideally in a care setting to join a leading charitable organisation in the health and social care sector, offering excellent benefits.

As a Senior Service Manager, you will offer expert guidance on safeguarding concerns and serve as a role model for the operations management team. This full-time role offers salary of Circa £32,000 per annum plus £25 per out of hour shift payment.

You will be responsible for:

  • Supervise service provision, addressing gaps and optimising resources.
  • Develop and implement strategic plans aligned with the business goals.
  • Lead care professionals, participate in Out of Hours, and contribute to continuous improvement.
  • Attend Care Worker team meetings and contribute as needed.
  • Investigate HR / Employee relations concerns within the care team.
  • Collaborate with Training and Compliance Manager to ensure sector compliance.
  • Work with Recruitment Coordinator on staffing requirements.
  • Conduct comprehensive performance reporting.
  • Address pays queries and invoice issues from unpaid carers.
  • Conduct monthly themed audits of the sector.

What we are looking for:

  • Previously worked in a similar role such as Care Manager, Registered Manager, Home care Manager or care supervisor.
  • Prior line management experience, ideally in a care setting.
  • Background in a leadership role.
  • Willingness to commence NVQ Level 3 and/or Level 5 in Health and Social Care.
  • Care Certificate, knowledge of CQC regulations, and Health Care Act.
  • Familiarity with safeguarding protocols.
  • Strong understanding of (unpaid) carer needs.
  • Valid UK driving licence with a roadworthy car.

Working hours: 35 hours per week

What's on offer:

  • Competitive salary
  • Pension scheme
  • Life assurance
  • Referral programme
  • Refer a friend scheme
  • 45p per mile (subject to change based on fuel prices)

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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