Cover Security Officer

DescriptionLocation: GUILDHALL SHOPPING CENTREPay Rate: 13.85 per hourShift Pattern: Zero hours - various shiftsIf you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to helpROLE OVERVIEW AND PURPOSEAs a zero hours security officer at the Guildhall there will be plenty of opportunity to obtain work. This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors of the site.KEY RESPONSIBILITIES Readily interact with all visitors/tenants delivering first class customer focused service Carry out regular patrols of the centre as detailed in the site assignment Instructions. Complete any routine testing of health and safety equipment or site systems. CCTV monitoring Continuously look for opportunities to be of assistance to visitors of the shopping centre proactively helping wherever an opportunity arises. Ensuring all incidents are managed in accordance with site policies and procedures. Record/log all non-conformances and emergencies with the appropriate control room operatives. Good communication skills with the ability to liaise with colleagues retailers management and the police. Deal efficiently and effectively with all emergencies ensuring the Centre team always kept fully informed. Control the access/egress of contractors visitors on site. Intelligent understanding of human behaviour monitoring and surveillance of suspect individuals logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access of banned individuals. Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business or as requested by your line manager. Patience and the ability to remain calm in stressful situations. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be flexible to cover additional shifts for absence/annual leave/training. Liaise closely with the housekeeping team delivering one service and highlight opportunities in working as one team.REQUIRED SKILLS AND EXPERIENCE CP Door supervisor or Security SIA badge (required) CCTV badge (desirable) Driving licence (desirable) First aid trained (desirable) IOSH/Fire marshal or other relevant H & S qualifications (desirable) Basic computer knowledge Word Excel. Be professional pleasant friendly courteous and helpful always whilst carry out duties to the highest standard. One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centreBenefitsWere proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work our innovative employee app where you can find: Perks: discounts gift cards cashback and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABMs benefits visit our careers pageABOUT USABM is one of the worlds largest providers of integrated facility services. A driving force for a cleaner healthier and more sustainable world ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning engineering parking electrical & lighting energy solutions HVAC & mechanical security and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries from commercial office buildings to schools airports hospitals data centres manufacturing plants and distribution centres entertainment venues and the UK were proud to service icon sites across the country with more than 10000 team members. For more information visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.Required Experience:Unclear Seniority Key Skills CCTV,Customer Service,Communication skills,Computer Skills,ICD Coding,Military Experience,Law Enforcement,NIST Standards,Security,DoD Experience,RMF,Writing Skills Employment Type : Hourly Experience: years Vacancy: 1