IT Support Apprentice

2 weeks ago

Manchester, United Kingdom QA Full time

Company Overview:

At Rosso & Azzurro, we are passionate about fashion and dedicated to delivering high-quality clothing across all our brands. Our flagship brand, Trailberg, specializes in mountaineering and sports apparel, providing adventurers with the gear they need to conquer the great outdoors. Recently, we celebrated the opening of our new store in Manchester Arndale, marking a significant milestone in our expansion plans, with more locations set to follow.

In addition to Trailberg, we offer Lorenzo, a line of trendy luxury clothing that caters to those seeking stylish and sophisticated attire. Our third brand, Syna Clothing, features exclusive and limited-edition pieces designed in collaboration with renowned rapper Central Cee. With new collections launched monthly and a limited window for orders, Syna Clothing offers fashion-forward fans an opportunity to own unique items.

Join us at Rosso & Azzurro as we continue to grow and innovate in the fashion industry, creating exceptional products that inspire our customers to express their individuality.

We are seeking a motivated and enthusiastic individual to join our team as an IT Support Apprentice. This is an excellent opportunity to gain hands-on experience in a fast-paced and dynamic IT environment while learning from experienced professionals.

Key Duties:

  • Provide first-line technical support to customers and colleagues
  • Troubleshoot hardware and software issues - Install and configure software and hardware
  • Assist with network administration tasks
  • Participate in IT projects and initiatives - Maintain accurate records of support requests and resolutions  

Requirements:

  • Passion for technology and desire to learn
  • Strong problem
  • Solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Knowledge of basic computer hardware and software concepts 

Entry Requirements:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Benefits:

  • Paid training and development opportunities
  • Competitive salary and benefits package
  • Fun and supportive work environment
  • Opportunity for career growth and advancement

Future Prospects:

  • 90% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important Information: 

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 

Apply now

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