Resident Liaison Officer
6 days ago
Maidstonehybrid working available Do you have experience providing a customer focused, high-quality service within a DLO/Asset Management/Property function? If yes, then this may be the perfect role for you We have a great opportunity that has arisen within our Direct Services department for a Resident Liaison Officer. Reporting into the Resident Liaison Manager , you will be the main point of contact for residents in the delivery of maintenance works and projects, liaising with residents in the shaping of services and identifying requirements, and dealing with complaints and analysing customer satisfaction and feedback. Using CRM/CD, youll accurately record and acknowledge all customer contacts, complaint details, actions and learning points. Your main base will be Newnham Court, Maidstone, with the option for working in a hybrid way as agreed with your manager. Please note, this role is being offered on a Fixed Term Contract/Secondment until 31st July 2026. What you'll have Previous experience of working in a DLO/Asset Management/Property function. Excellent communication and interpersonal skills with ability to build and sustain effective relationships with key stakeholders. The ability to work with minimal supervision and confident using own initiative.? Closing date:21 stDecember 2025 at 23:59pm. We may close this vacancy early if we receive a suitable number of applications. About us At Southern Housing, our residents are at the heartof everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their ownWe also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailersdiscounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experienceand perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.TPBN1_UKTJ
-
Resident Liaison Officer
6 days ago
London, United Kingdom GNA Group Full timeResident Liaison OfficerLocation:Hastings Sector:Social Housing / Property Services Salary:£30,000 + Van or Car Allowance Contract:Permanent Are you a people-focused professional with a passion for delivering excellent customer service? Were looking for aResident Liaison Officerto join our team in Hastings, supporting planned and reactive works across our...
-
Resident Liaison Officer
5 days ago
Greater London, United Kingdom GVR Solutions Ltd Full timeOverviewGVR Solutions are working with a respected specialist drylining contractor based in Hackney who deliver high-quality internal finishes, fire-stopping and remediation works across London and the South East. With a growing pipeline of fire-safety projects, they are looking for an experienced Resident Liaison Officer. The Resident Liaison Officer...
-
Resident Liaison Officer
1 week ago
London, United Kingdom Morgan Hunt Full timeMorgan Hunt are currently looking for a Resident Liaison Officer to work for our client in the City of London **Salary**: 35,700 **Location**: City of London (OFFICE BASED) **Type of role**: Permanent **Responsibilities of Income Officer**: - Lead the resident liaison work and support the project team by building and maintaining relationships with the...
-
Resident Liaison Officer
4 days ago
London, United Kingdom Build Recruitment Full timeJob Title: Resident Liaison OfficerResident Liaison Officer – Tottenham £28-32k company vehicle We are currently seeking a dedicated Resident Liaison Officer to work with a property services contractor in the social housing sector, operating on a responsive repairs project in the Tottenham / North East London area. Based on site in Tottenham / North...
-
Resident Liaison Officer
2 weeks ago
North London, United Kingdom Blayze Group Full time**Resident Liaison Officer (RLO)**: **Role**:Resident Liaison Officer (RLO) **Line Manager**:Resident Liaison Manager (RLM) **Term**:18-month Fixed Term Contract **Salary**:£40,000 + Benefits (including travel expenses/mileage to site) **Summary**: The Resident Liaison Officer (RLO) will support the Resident Liaison Manager (RLM) in executing the...
-
Resident Liaison Officer
2 days ago
London, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time**Resident Liaison Officer** **Perm** **West London** **Maintenance Contractor** **£25,000 - £30,000** **The Role**: Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. Working closely with residents and contractors to ensure the best communication is provided to...
-
Resident Liaison Officer
4 days ago
London, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time**Resident Liaison Officer Perm South East London Maintenance Contractor £28,000 - £30,000 + Car Allowance** **The Role**: Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. You will be working closely with the site manager, residents and contractors to ensure the best...
-
Resident Liaison Officer
1 week ago
London, United Kingdom Premier Work Support Full timeOur client, an established and successful construction company in the E20 area has a permanent position for a **Resident Liaison Officer** to join their existing team. Reporting to the Lead Resident Liaison Officer you will be responsible for: - Supporting and assisting the training of new RLO's on the role, procedures and company policies as required. -...
-
Resident Liaison Officer
1 week ago
London, United Kingdom Premier Work Support Full timeOur client, an established and successful construction company has a permanent position for a **Resident Liaison Officer** to join their existing team to cover various London locations. **Reporting to the Lead Resident Liaison Officer you will be responsible for**: - Supporting and assisting the training of new RLO's on the role, procedures and company...
-
Resident Liaison officer
3 weeks ago
London, United Kingdom Skilled Careers Full timeResident Liaison Officer (RLO) | K&B Replacement Programme£22.57/hr Umbrella or £17/hr PAYE | Multi-Site North & West LondonThe Contract: Essential Pre-Start & Resident ManagementWe are seeking an experienced and highly mobile Resident Liaison Officer (RLO) to join our team on an immediate contract for a critical scattered Kitchen and Bathroom Replacement...
