German Sales Administrator

2 weeks ago

Farnborough, United Kingdom Venus Recruitment Ltd Full time
Are you fluent in German with a passion for delivering exceptional administration and customer relations? We're looking for a proactive, dedicated and enthusiastic person to work with a German-speaking client and enhance the customers' journeyDuties:
  • Manage and process renewal contracts.
  • Communicate via email and phone with German clients to provide information on renewal options and timelines.
  • Ensure timely and accurate processing of renewals in the CRM system.
  • Assist in resolving any issues or queries related to contract renewals.
  • Coordinate with internal departments to ensure smooth renewal processes.
  • Maintain and update client records, ensuring all information is current and accurate.
  • Generate reports and analyse data to track renewal performance and identify areas for improvement.
  • Provide exceptional customer service, maintaining a positive and professional relationship with internal and external stakeholders.
Qualifications:
  • Fluent in German and English (both written and spoken).
  • Previous experience in Customer Service/Account Management/ Administration or similar.
  • Strong organisational and multitasking skills.
  • High attention to detail and accuracy.
  • Proficiency in using CRM software and Microsoft Office Suite. Ideally Netsuite and/or Salesforce
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Benefits:
  • Competitive salary and benefits package.
  • Professional growth and career development opportunities as the team grows.
  • Supportive and collaborative team atmosphere.
  • Modern office facilities and a great work-life balance.
  • 24 days AL plus birthday and BH.
  • Possibility of WFH one or two days a week after probation
Please only apply if you live within 12 miles of Farnborough and able to commute to the office up to 5 days a week

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